Sephora Operations Lead

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Location
Employment Full-time
Seniority Lead
Posted Feb 22, 2026

Join Sephora in Ottawa as an Operations Lead. This full-time position offers competitive pay and benefits in a dynamic retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. As an employer, Sephora is renowned for its commitment to fostering a diverse and inclusive workplace, offering employees a dynamic environment that encourages growth and innovation.

Role & Responsibilities

  • Oversee all operational aspects of the store, ensuring adherence to company standards.
  • Manage inventory processes including shipping, receiving, and cycle counting.
  • Ensure visual merchandising aligns with company guidelines.
  • Supervise in-house and third-party cleaning crews, providing feedback and coaching.
  • Maintain budget and supply levels for store operations.
  • Participate in performance management and development of the operations team.
  • Act as Manager on Duty, engaging with clients and Beauty Advisors on the sales floor.
  • Develop budget strategies and manage store expenses.

Qualifications

  • 1-3 years of experience in a similar role or equivalent internal experience.
  • Proven ability to influence peers and provide constructive feedback.
  • Strong understanding of store operations.

Skills

Effective time management and problem-solving skills. Strong leadership and team management abilities. Excellent communication and interpersonal skills.

Experience

Minimum of 3 years in a similar role within a high-volume retail environment.

Workplace

The successful candidate will be located in Ottawa, Ottawa, Canada. 5 luxury roles are listed in Ottawa on Cerulean. Cerulean currently advertises 212 open roles in Canada, including 3 added in the last 48 hours.

Compensation

Compensation ranges from CAD$22.20 to CAD$26.10 per hour, with potential performance-based bonuses.

Benefits

Competitive benefits program, performance-based bonuses, and opportunities for learning and development.

Culture

Sephora fosters a vibrant and inclusive culture that values diversity and encourages professional growth. The company is committed to providing reasonable accommodations for applicants with disabilities and utilizes AI technologies to enhance the recruitment process.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.