Sephora Operations Lead

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Location
Employment Full-Time
Seniority Supervisor
Compensation $22.20–26.10/hour
Posted Mar 12, 2026

Sephora Canada is hiring an Operations Lead in Mississauga (Square One) to manage store operations, inventory and the operations team.

Overview

Sephora is a global prestige beauty retailer and part of the LVMH group, known for an expansive portfolio of cosmetics, skincare and fragrance brands. As an employer, the brand emphasizes client‑centric retailing, continuous learning, and fast‑paced, innovation-driven store environments with opportunities for career progression across merchandising, operations and leadership disciplines.

Role & Responsibilities

  • Lead and manage all store operations activities, ensuring consistent execution of company processes and standards.
  • Oversee inventory lifecycle including receiving, shipping, returns, cycle counts and loss prevention procedures.
  • Direct and develop the operations team, including overnight stock personnel and third‑party cleaning crews; provide coaching, feedback and performance management.
  • Ensure on‑stage visual merchandising and merchandising concepts meet brand standards.
  • Manage supply levels and budget for operational consumables, testers and samples.
  • Participate in payroll, staffing and scheduling decisions; monitor controllable expenses and contribute to budget strategies.
  • Act as Manager on Duty when required and engage with Beauty Advisors and clients on the sales floor to support service delivery.

Qualifications

  • 1–3 years' experience in a retail operations or supervisory role at a high‑volume store; prior experience leading overnight/stock teams is an asset.
  • Proven ability to influence peers and provide constructive feedback; effective people development skills.
  • Demonstrated competency in store operations processes, inventory control and visual merchandising standards.
  • Strong time management, organizational and problem‑solving abilities.

Skills

Inventory management Visual merchandising Staff scheduling and payroll management Performance management and coaching Loss prevention procedures Microsoft Excel Retail POS / inventory systems

Experience

1–3 years in a comparable high‑volume retail operations or supervisory role; experience managing inventory, overnight/stock teams and performance situations preferred.

Education

High school diploma or equivalent; post‑secondary education in business, retail management or a related field is preferred.

Workplace

This position is based in Mississauga, Ontario, Canada, within easy reach of Toronto. Cerulean lists 6 open roles in Mississauga. The broader Ontario area accounts for 100 active listings on Cerulean, 13 of which are new. In Canada as a whole, Cerulean currently features 244 open positions, with 28 posted this week.

Compensation

The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.

Benefits

Performance‑based bonus opportunities; competitive benefits program; learning and development initiatives.

Culture

Sephora fosters an energetic, client‑focused retail culture that values innovation, inclusivity and continual skill development. Employees operate in fast‑paced stores where collaboration, customer experience excellence and professional growth are encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Operations Lead», «Operations Supervisor — Store», «Store Inventory & Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.