- Location
- 435 Stone Road West - Unit A1-Sephora (View map)Guelph, ON N1G 2S6Canada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.20–26.10/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 10, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Operations Lead supports and directly manages store operations for Sephora in Guelph, overseeing inventory, visual merchandising, supplies, cleaning crews and the Operations team while regularly serving as Manager on Duty. This is a permanent, full-time role; compensation is CAD 22.20–26.10 per hour, with eligibility for performance-based bonuses and a competitive benefits program.
Role & Responsibilities
- Lead store operations and ensure all operations-focused processes are completed to company standards.
- Manage the store Operations team, including staffing support for store operations, the overnight stock team and the operations leadership team.
- Manage inventory, including shipping, receiving and returning merchandise, cycle counting, and completing processes within company guidelines and timeframes.
- Manage merchandising concepts and on-stage visuals to company standards.
- Oversee in-house and third-party cleaning crews, providing feedback, coaching and escalation as needed to ensure agreed standards are met.
- Maintain appropriate budgets and quantities of store supplies, testers and samples.
- Participate in performance management for the Operations team and provide timely improvement feedback with follow-up as needed.
- Regularly act as Manager on Duty and engage with Beauty Advisors and clients on the sales floor whenever possible.
- Develop budget strategies and demonstrate a strong understanding of store sales performance, staffing, payroll and other controllable expenses.
Qualifications
- One to three years of experience in a similar role at a store of similar volume, or equivalent internal experience.
- Proven ability to influence peers and provide feedback.
- Strong store operations skills.
- Effective time management and problem-solving skills.
Skills
Experience
One to three years in a similar role at a store of similar volume, or equivalent internal experience; minimum 3 years.
Workplace
The successful candidate will be located in Guelph, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.
Benefits
May be eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.