Sephora Operations Lead

Employment
Full-Time
Seniority
Supervisor
Compensation
$20–23.55/hour
Posted
Aug 15, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Operations Lead at Sephora Edmonton, full-time retail management role overseeing store operations, inventory, and team leadership. CAD $20–$23.55/hr.

Role & Responsibilities

  • Lead and manage all store operations and the operations team, ensuring execution of company-standard processes
  • Oversee inventory management including shipping, receiving, returns, and cycle counting within company guidelines
  • Manage visual merchandising concepts and on-stage displays to meet company standards
  • Direct all in-house and third-party cleaning crews, providing feedback, coaching and escalation to maintain service standards
  • Administer supply, tester, and sample inventory budgets and quantities
  • Conduct performance management for the operations team, delivering timely feedback and development initiatives
  • Serve as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor
  • Develop and manage store budget strategies with strong understanding of sales performance, staffing, payroll, and controllable expenses

Qualifications

  • One to three years' experience in a similar operations role at a similar-volume store or equivalent internal experience
  • Proven ability to influence peers and provide constructive feedback
  • Demonstrated strong store operations skills
  • Effective time management and problem-solving capabilities

Skills

Store operations management Inventory management and cycle counting Budget development and management Visual merchandising oversight Vendor and supplier management Performance management and coaching Time management Problem-solving

Experience

One to three years in a similar operations role at a comparable-volume store or equivalent internal operations experience in retail.

Workplace

The successful candidate will be located in Edmonton, Alberta, Canada.

Compensation

The base compensation for this position ranges from CAD 20 to CAD 23.55 per hour.

Benefits

Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Operations Manager», «Team Lead - Operations», «Store Manager, Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Lead

Edmonton, Canada

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