Sephora Operations Consultant

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Renowned for its innovative approach to beauty, Sephora offers a unique retail experience with a curated selection of high-quality products. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment that encourages professional growth and development.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and mobile POS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multitask while being attentive to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in the retail/client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.20 - CAD$22.60 per hour, with potential for performance-based bonuses.

Competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora Canada prides itself on cultivating an inclusive and dynamic workplace culture that values diversity and encourages innovation. The company is dedicated to providing reasonable accommodation to applicants with disabilities or other medical conditions, ensuring a supportive environment for all employees.