Sephora Operations Consultant

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Process shipment receipts and maintain stockroom organization per company standards
• Assist in merchandise presentation and SEPHORA's visual merchandising concepts throughout the store
• Provide friendly and professional client service during store business hours
• Support Point-of-Sale (POS) and mobile POS (MPOS) operations and assist in training other consultants
• Organize, manage, and maintain inventory control; communicate inventory issues and concerns to supervisory staff
• Process transfers, damages, and product testers according to company procedures
• Check in visual elements and report missing or damaged pieces to the Operations Supervisor
• Participate in shortage and loss reduction programs and sampling policy compliance
• Maintain cleanliness and safety standards within the cashier zone and stockroom areas
• Lift, carry, and stock merchandise up to 50 pounds as required

Qualifications

• 1–2 years of retail or client service industry experience, preferably in a stockroom capacity
• High School diploma or equivalent
• Strong computer and arithmetic skills
• Excellent organizational and time management abilities
• Effective problem-solving and communication skills
• Ability to multitask while maintaining attention to client and business needs
• Flexibility to work evenings, weekends, and holidays
• Ability to work comfortably in a fragrance-filled environment
• Physical capability to lift and carry up to 50 pounds regularly

Skills

Experience

1–2 years of retail or client service industry experience, preferably in a stockroom or operations capacity. Entry-level candidates with foundational retail background are encouraged to apply.

Education

High School diploma or equivalent educational qualification

Workplace

Compensation

The base compensation for this position ranges from CAD 19.85 to CAD 24.80 per hour.

Benefits

Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives, employee support and recognition programs

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.