- Address
- 171 E Liberty Street, Toronto, ON M6K 1X9 View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $19.20–22.60/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an Operations Consultant to support store operations at its Liberty Village location in Toronto. This full-time role works in partnership with the Operations Supervisor to maintain stockroom organization, manage merchandise inventory, and deliver client service excellence. The incumbent will handle shipment processing, stockroom maintenance, inventory control, and cross-functional training on point-of-sale systems.
Role & Responsibilities
- Provide friendly, professional, and knowledgeable client service during store business hours
- Assist in training other cashiers and consultants on Point-of-Sale (POS) and mobile POS (MPOS) systems
- Assist in maintaining cleanliness and organization standards within the cashier zone and stockroom
- Perform shipment receipt and processing in a timely and accurate manner
- Organize and maintain stockroom per company standards and safety protocols
- Process transfers, damages, and testers according to company procedures
- Check in all visual elements and communicate missing or damaged pieces to Operations Supervisor
- Participate in inventory control and shortage/loss reduction programs
- Communicate inventory issues and concerns to supervisory staff
- Ensure compliance with sampling policies and procedures at all times
Qualifications
- 1–2 years of retail or client service industry experience, preferably with stockroom responsibilities
- High School diploma or equivalent
- Good computer and arithmetic skills
- Strong organizational and time management abilities
- Effective problem-solving and communication skills
- Ability to multi-task while remaining attentive to client needs and business priorities
- Flexible availability including evenings, weekends, and holidays
Skills
Experience
1–2 years of retail or client service industry experience, preferably in a stockroom capacity. Retail or hospitality background is advantageous.
Education
High School diploma or equivalent qualification.
Workplace
This position is based in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 19.20 to CAD 22.60 per hour.
Benefits
Performance-based bonus opportunities, competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stockroom Associate», «Retail Operations Specialist», «Merchandise Operations Analyst», «Store Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.