Sephora Operations Consultant

Employment
Full-Time
Seniority
Entry-Level
Compensation
$18.10–22.65/hour
Posted
Apr 23, 2026

About Sephora

Sephora is a global prestige beauty retailer known for a broad selection of cosmetics, fragrances and skincare. Operated in Canada as part of the broader Sephora network and ultimately within the LVMH group, the brand is recognized for a fast-paced retail environment, strong merchandising standards and investment in employee learning and development.

Sephora Canada — Operations Consultant in Quebec, QC. Full‑time retail operations role at QC‑Mega Centre St. Foy; CA$18.10–22.65/hr plus benefits.

Role & Responsibilities

  • Partner with the operations supervisor to ensure the stockroom is organised and maintained to company standards and to implement merchandising updates.
  • Receive, process and accurately shelve incoming deliveries in a timely manner.
  • Manage transfers, damaged goods and demonstration units in accordance with company procedures.
  • Verify visual merchandising elements on the salesfloor; communicate missing or damaged items to the operations supervisor.
  • Support front-of-house operations by assisting with cashier training and offering professional customer service on the salesfloor.
  • Contribute to loss-prevention and inventory‑accuracy programmes; promptly report stock discrepancies or concerns to supervisors or store management.
  • Maintain standards of cleanliness, safety and organisation in the cash wrap and stockroom areas at all times.

Qualifications

  • Customer‑service orientation with a professional, courteous manner during store hours.
  • Reliable availability to work full‑time retail shifts, including weekends and peak periods.
  • Physical stamina and ability to lift and move merchandise safely; comfortable standing and handling stock for extended periods.
  • Detail orientation and basic numeracy for inventory checks and stock documentation.
  • Ability to follow merchandising guidelines and store procedures; bilingualism (French/English) is an asset in Quebec locations.

Skills

Inventory control Receiving and stock‑room management Visual merchandising standards Loss prevention and shrink control Customer service Point‑of‑sale (POS) operations Effective communication with store leadership

Experience

Entry‑level role; previous retail, stockroom or merchandising experience is an asset but not required. Comfortable working in a fast‑paced, client‑facing retail environment.

Education

High school diploma or equivalent preferred.

Workplace

The role is situated in Quebec, Quebec, Canada.

Compensation

The base compensation for this position ranges from CAD 18.10 to CAD 22.65 per hour.

Benefits

Performance bonuses; competitive employee benefits program; training and development initiatives; reasonable accommodations for applicants with disabilities.

Culture

Sephora cultivates a dynamic, beauty‑driven retail culture that emphasises client experience, visual excellence and continuous learning. The workplace prioritises hands‑on training, recognition for performance and collaborative store teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Inventory & Merchandising Associate», «Stockroom Coordinator», «Merchandise Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Consultant

Quebec, Canada

Continue to the application.