Sephora Operations Consultant
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Sephora Canada in Pointe‑Claire seeks a full‑time Operations Consultant — manage stockroom, merchandising and deliveries. Hourly pay CA$18.10–22.65/hr.
Overview
Sephora is a global prestige beauty retailer known for its curated assortment of cosmetics, fragrance and skincare brands. As part of the LVMH group, Sephora combines an entrepreneurial retail spirit with the resources of a luxury conglomerate, offering fast-paced store environments focused on customer experience, product innovation and employee development.
Role & Responsibilities
- Partner with the Operations Supervisor to organise and maintain the stockroom in accordance with company standards.
- Receive, process and accurately stage incoming deliveries and manage stock transfers.
- Maintain merchandising standards on the sales floor; report missing or damaged visual elements to the Operations Supervisor.
- Manage damaged goods, demonstrators and returns in line with company procedures.
- Support cashiers through training and by assisting with POS and mobile checkout operations during peak periods.
- Contribute to loss-prevention and inventory-shrinkage reduction initiatives.
- Ensure store, backroom and till areas meet cleanliness and safety standards at all times.
- Report stock discrepancies, operational issues and safety concerns to supervisors or store leadership.
Qualifications
- Right to work in Canada.
- Availability to work retail hours including weekends and peak periods.
- Attention to detail and strong organisational skills for stockroom management.
- Ability to lift and move merchandise to perform receiving and stocking duties safely.
- Professional customer-service demeanour and ability to assist floor teams and clients.
Skills
Experience
Entry-level position: previous retail, stockroom or merchandising experience is an asset but not required. On-the-job training will be provided.
Education
High school diploma or equivalent preferred; no formal post-secondary credential required.
Workplace
This position is based in Pointe-Claire, Quebec, Canada, within easy reach of Montreal. The broader Quebec area accounts for 47 active listings on Cerulean, 2 of which are new. In Canada as a whole, Cerulean currently features 252 open positions, with 12 posted this week.
Compensation
The base compensation for this position ranges from CAD 18.10 to CAD 22.65 per hour.
Benefits
Performance-based bonuses; competitive employee benefits program; training and development initiatives.
Culture
Sephora cultivates an energetic, client-centric retail culture that values product knowledge, creativity and inclusivity. As part of LVMH, the brand emphasises career progression, learning and collaborative teamwork within a high-volume, service-driven environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Consultant», «Retail Operations Associate», «Inventory & Merchandising Specialist», «Operations Advisor — Store», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.