Sephora Operations Consultant

Employment
Full-Time
Seniority
Entry-Level
Compensation
$18.10–22.65/hour
Posted
Jun 16, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Operations Consultant at Sephora Montreal | Full-Time Warehouse & Retail Support Role

Role & Responsibilities

  • Provide professional and courteous customer service during store hours and assist in training cashiers and point-of-sale personnel
  • Maintain cleanliness and organizational standards at checkout areas and throughout the warehouse
  • Receive, process, and organize incoming deliveries in a timely manner according to company standards
  • Manage inventory transfers, damaged products, and product demonstrators in compliance with established protocols
  • Inspect and verify all visual merchandise displays, reporting missing or damaged items to store operations supervision
  • Participate in loss prevention and shrinkage reduction initiatives
  • Ensure safety and cleanliness standards are maintained at all times
  • Report inventory discrepancies and operational concerns to supervisors and store management
  • Apply and support Sephora's merchandising concepts throughout the store environment

Qualifications

  • Ability to work effectively in a fast-paced retail environment
  • Professional demeanor and strong customer service orientation
  • Attention to detail and organizational capability
  • Physical ability to lift, carry, and arrange merchandise and inventory
  • Ability to follow written and verbal instructions

Skills

Customer service Inventory management Merchandise handling Warehouse organization Stock rotation and tracking Loss prevention awareness Point-of-sale systems Team training and mentoring

Experience

Entry-level or beginner candidates are welcome; no prior experience is required, though familiarity with retail operations or warehouse environments is a plus.

Education

High school diploma or equivalent preferred.

Workplace

The successful candidate will be located in Montreal, Quebec, Canada.

Compensation

The base compensation for this position ranges from CAD 18.10 to CAD 22.65 per hour.

Benefits

Performance bonuses, competitive employee benefits program, and comprehensive training and development initiatives focused on employee support and recognition.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Warehouse Operations Associate», «Stock Associate», «Operations Support Specialist», «Back-of-House Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Consultant

Montreal, Canada

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