Sephora Operations Consultant
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- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $19.20–22.60/hour
- Department
- Retail & Boutique Operations
- Posted
- Apr 10, 2026
About Sephora
Sephora is a global leader in beauty retail, operating a network of boutiques and digital platforms offering curated cosmetics, skincare and fragrance. As part of the LVMH group, the brand combines a fast-paced retail environment with significant investment in training and career mobility across a broad portfolio of luxury maisons.
Sephora Canada is hiring an Operations Consultant in London, ON — full-time role focused on stockroom, inventory and store operations.
Role & Responsibilities
- Receive, process and reconcile incoming shipments; organise and maintain the stockroom to company standards.
- Process transfers, damages and testers, and check visual merchandising elements; report missing or damaged pieces to the Operations Supervisor.
- Support inventory control activities and participate in shortage/loss prevention programmes.
- Assist with cashier zone presentation, cleanliness and organisation; cross-train in cashier functions as designated.
- Provide friendly, professional client service on the sales floor and support training of other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
- Ensure compliance with sampling policies, safety protocols and store merchandising concepts at all times.
Qualifications
- 1–2 years of retail or client-service experience; stockroom experience preferred.
- Proven organisational aptitude, basic arithmetic and solid computer skills.
- Ability to multi-task, manage time effectively, and communicate clearly with supervisors and colleagues.
- Flexible availability including evenings, weekends and holidays.
- Ability to work in a fragrance-filled environment and perform physical tasks such as lifting up to 50 pounds.
Skills
Experience
1–2 years of retail/client-service experience, preferably with stockroom or inventory responsibilities.
Education
High school diploma or equivalent.
Workplace
The role is situated in London, Ontario, Canada — conveniently close to Toronto.
Compensation
The base compensation for this position ranges from CAD 19.20 to CAD 22.60 per hour.
Benefits
Performance-based bonus opportunities; competitive benefits program; learning and development initiatives.
Culture
Sephora fosters a dynamic, client-focused retail culture emphasising product expertise, inclusivity and continuous learning. Employees benefit from structured training programmes and opportunities for mobility within the broader LVMH group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Specialist», «Stockroom Operations Associate», «Inventory Control Consultant», «Store Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.