Sephora Operations Associate

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Employment
Full-Time
Seniority
Entry-Level
Compensation
$18–23/hour
Posted
Apr 7, 2026

About Sephora

Sephora is a global beauty retailer known for a curated assortment of cosmetics, skincare and fragrance from prestige and emerging brands. As part of the LVMH group, Sephora emphasizes experiential retail, innovation, and diversity, and operates high-volume stores that prioritize client service and product expertise.

Sephora Richmond, VA is hiring an Operations Associate — full-time, $18–$23/hr; responsible for inventory, merchandising and store operations.

Role & Responsibilities

  • Support daily store operations including inventory management, stock replenishment and order fulfillment to ensure continuous product availability
  • Assist with visual merchandising and promotional setups so the salesfloor accurately reflects brand standards and current campaigns
  • Execute event setups and in-store activations in coordination with store leadership and brand partners
  • Deliver and support outstanding client service to help the team meet sales and client experience objectives
  • Adhere to company policies and operational standards to maintain a safe, secure, and inviting shopping environment
  • Maintain punctuality and schedule availability to meet required weekly hours and cover peak retail times (evenings, weekends, holidays)

Qualifications

  • 1–2 years of experience in retail, hospitality, or a client-focused environment
  • Excellent organizational and time-management skills with attention to detail
  • Strong interpersonal and communication skills; capable of learning and communicating product knowledge
  • Team-oriented, goal-driven mindset and ability to work in a fast-paced retail environment
  • Physically able to lift and carry up to 50 pounds and perform standing/stock duties

Skills

Inventory management Stock replenishment Order fulfillment Visual merchandising Promotional setup and execution Client service and product knowledge Time management Interpersonal communication Team collaboration Physical stamina for manual stocking tasks

Experience

1–2 years in a similar role or in retail, hospitality or another client-facing environment.

Education

High school diploma or equivalent preferred; relevant retail training is a plus.

Workplace

This position is based in Richmond, Virginia, USA.

Compensation

The base compensation for this position ranges from USD 18 to USD 23 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, client-centric retail culture that values diversity, continuous learning and collaboration. The environment is fast-paced and performance-oriented, with emphasis on product expertise and exceptional in-store experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Store Operations Coordinator», «Inventory & Merchandising Associate», «Back-of-Store Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.