- Location
- 9812 Rea Road (View map)Charlotte, NC 28277USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18–20.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 26, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Operations Associate supports Sephora’s Charlotte store through inventory management, replenishment, order fulfillment, visual merchandising and operational standards, while contributing to client experience, sales goals and an inclusive team culture. This is a permanent, full-time role (30–40 hours per week), with hourly pay of $18.00–$20.50 depending on qualifications, experience and other position- or location-specific factors.
Role & Responsibilities
- Support daily store operations, including inventory management, stock replenishment, order fulfillment and maintaining operational standards.
- Assist with visual merchandising and ensure promotional displays are accurate and events are executed effectively.
- Support the team in delivering outstanding client experiences and achieving sales goals.
- Promote an inclusive, open and collaborative team culture.
- Follow company policies and uphold Sephora standards to help maintain a safe, secure and enjoyable shopping experience.
Qualifications
- Be available for the required minimum number of weekly shifts and hours: 30–40 hours per week for full-time roles, 15–29 hours for part-time roles, or 4–14 hours for flex roles.
- Be available during peak retail periods, including nights, weekends and holidays.
- Demonstrate punctuality and consistent attendance.
- Have excellent organizational and time-management skills.
- Learn quickly and be able to absorb and communicate product knowledge.
- Be able to support outstanding client service.
- Have excellent communication and interpersonal skills.
- Be a team player with a goal-driven mindset.
- Be comfortable in a fast-paced environment with a strong client focus.
- Be physically able to lift and carry up to 50 pounds.
Skills
Experience
1–2 years in a similar role or in a retail, hospitality or client-focused environment.
Workplace
The successful candidate will be located in Charlotte, North Carolina, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 18 to USD 20.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, subject to eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Store Operations Associate», «Retail Operations Assistant», «Store Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.