Sephora Manager, Competitive Intelligence & Business Analytics

About Sephora

Sephora is a global leader in beauty retail known for an expansive assortment of prestige cosmetics, skincare, fragrance, and wellness products. As a retail powerhouse within the LVMH group, Sephora combines experiential omni-channel retailing with data-driven merchandising and marketing to shape contemporary beauty culture. The organization emphasizes innovation, inclusivity and talent development across its commercial and corporate functions.

Role & Responsibilities

• Lead competitive intelligence programs: analyze market share, pricing, promotions, and industry performance to generate actionable recommendations for Marketing, Loyalty, Promotions and cross-functional stakeholders.
• Serve as a strategic thought partner to senior leadership, translating complex analyses into executive-ready narratives and presentations that surface risks, opportunities and growth drivers.
• Monitor the competitive beauty landscape to identify emerging trends, white-space opportunities and shifts in consumer behaviour.
• Partner cross-functionally with Analytics, Merchandising, Omnichannel, Marketing and Loyalty to build a holistic view of business performance and inform strategic planning.
• Manage external vendors, onsite contractors and analytics partners; prioritize projects, allocate workload, and mentor contractors or direct reports where applicable.
• Leverage third-party market measurement tools and competitive research platforms to benchmark Sephora against the total beauty market.
• Drive innovation in reporting and storytelling by identifying opportunities for automation, AI-enabled workflows, dashboard enhancements and improved visualisation.
• Build scalable reporting frameworks and maintain multiple high-priority projects independently in a fast-paced, collaborative environment.

Qualifications

• Minimum 5 years of experience in analytics, business intelligence, consulting, market research or related function with progressive responsibility.
• Proven track record influencing senior stakeholders (VP-level and above) through clear, data-driven recommendations.
• Direct experience with competitive intelligence, market share reporting, pricing analysis, or beauty industry research tools (e.g., Nielsen, Circana/NPD, IRI).
• Advanced Excel modeling and forecasting capabilities; strong SQL-based data querying skills.
• Excellent presentation and storytelling skills with experience creating executive-ready PowerPoint deliverables.
• Experience with data visualisation platforms such as Tableau (or equivalent) and a demonstrated interest in analytics automation and AI-enabled workflows.
• Experience managing vendors, contractors or direct reports is preferred.
• Bachelor’s degree in Business, Analytics, Economics, Marketing, Statistics or a related discipline preferred.

Skills

Experience

At least 5 years in analytics, business intelligence, market research, or consulting with increasing responsibility; demonstrated experience leading cross-functional initiatives and influencing senior stakeholders through data-driven insights. Experience managing vendors, contractors or direct reports is preferred.

Education

Bachelor’s degree in Business, Analytics, Economics, Marketing, Statistics or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 124,000 to USD 151,000 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (student loan payments can qualify for 401(k) match); eligibility for bonuses; PTO and protected leave; training and tuition reimbursement; 30% employee discount and periodic gratis/product opportunities; flash sale discounts on LVMH brands; Modern Health and Financial Finesse resources; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, fast-moving culture that prizes creativity, consumer obsession and data-informed decision-making. As part of the LVMH family, teams operate with entrepreneurial rigor while benefiting from the resources and standards of a global luxury group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.