Sephora Makeup Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 7, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora UK Makeup Manager, White City London: lead beauty department, mentor advisors, drive sales in flagship store.
Role & Responsibilities
- Lead, coach and inspire Beauty Advisors to deliver exceptional service, expert artistry and engaging customer experiences
- Provide ongoing training in makeup techniques, product knowledge, artistry services and selling skills
- Stay current with makeup trends, product innovation and techniques to guide customers and inform the team
- Drive service and sales performance through personalised consultations, artistry services and thoughtful upselling
- Oversee the Booxi appointment system to ensure seamless service bookings and team availability
- Build advanced expertise in My Skin Diag and ensure consistent, high-quality consultations
- Lead Beauty Hub standards and activations, maintaining stock, consumables and service areas to the highest standard
- Ensure operational excellence in stock management, replenishment, merchandising and department presentation
- Partner with store leadership to deliver impactful campaigns, activations and seasonal makeup moments
- Conduct regular performance conversations, set clear goals and support team member development plans
- Manage Employee Relations processes professionally, including attendance and performance management
- Assist with new store opening activities as required
Qualifications
- Proven experience in beauty or retail leadership with strong artistry knowledge and service delivery expertise
- Expert knowledge of makeup techniques, trends and product information with ability to coach others
- Strong leadership and team development skills focused on motivation, coaching and performance management
- Passion for education and creating an inclusive, empowering team culture
- Strong sales acumen with demonstrated experience driving performance across services and product sales
- Excellent communication and customer relationship skills with focus on tailored beauty experiences
- Confidence navigating Employee Relations matters
- Comfort with in-store technology including appointment systems, sales tools and inventory platforms
Skills
Experience
Minimum 5 years of experience in beauty or retail leadership with proven artistry knowledge and service delivery excellence.
Workplace
This position is based in London, England, UK.
Benefits
SEPHORA University industry-leading training programme; role and location-based allowances including shoes and lunch; competitive salary with annual performance-based reviews; performance-based commission tied to collective store success; generous employee discount across prestige beauty brands; paid birthday day off; access to perks and wellbeing platform with discounts and wellness support; generous holiday allowance with option to purchase additional days.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Department Manager», «Makeup Department Lead», «Artistry Manager», «Beauty Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.