Sephora Makeup Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Apr 30, 2026
About Sephora
Sephora is a leading prestige beauty retailer and part of the LVMH Group, operating a curated portfolio of global and exclusive brands alongside its own Sephora Collection. The brand is known for an experiential retail format that blends product curation, expert service and in‑store activation to engage a wide, diverse clientele.
Sephora in Berlin seeks a Makeup Department Manager (Full‑time) to lead sales, coaching and operations at the Ku'damm store.
Role & Responsibilities
- Lead day‑to‑day operations of the makeup department: merchandising, stock replenishment, tester management and ensuring compliance with Sephora operational standards and audits.
- Drive commercial performance by achieving monthly and annual sales targets, tracking retail KPIs (MS, IPT, AVB, CR) and implementing action plans to grow category turnover and year‑on‑year sales.
- Coach, develop and motivate the team: deliver inductions, organise trainings, delegate tasks and model the ‘Sephora Attitude’ to ensure consistently excellent customer experiences.
- Provide active on‑floor customer service and product advice, support team members in selling through product knowledge and personalised consultations.
- Manage administrative and operational responsibilities including inventory cycles, receiving and returns, cash register opening/closing procedures and expense monitoring for the department.
- Collaborate with visual merchandising and brand teams on in‑store activations, planograms and Click & Collect processes where applicable.
Qualifications
- Minimum 3 years’ professional experience in retail within the relevant beauty department, including demonstrable team leadership or supervisory experience.
- Proven track record of meeting or exceeding sales targets and understanding of retail KPIs.
- Strong leadership and coaching capability with the ability to inspire and develop a front‑line team.
- Excellent communication and delegation skills, reliable and solution‑oriented with a commercial mindset.
- Good knowledge of beauty categories and trends; comfortable using retail systems and managing stock processes.
- Fluent in English or native proficiency in the country language (German).
Skills
Experience
At least 3 years of retail experience in the relevant beauty category with prior responsibility for team supervision and departmental commercial results; experience in premium or service‑oriented retail environments preferred.
Education
Secondary education completed; vocational training in retail, cosmetics, or a related discipline is preferred.
Workplace
The successful candidate will be located in Berlin, Berlin, Germany.
Culture
Sephora cultivates an inclusive, fast‑paced retail culture that values diversity, creativity and continuous learning. The brand emphasises empowerment of colleagues through training and opportunities to lead initiatives that elevate the customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Department Manager», «Make‑up Team Manager», «Cosmetics Department Lead», «Makeup Store Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.