Sephora Loss Prevention Supervisor

About Sephora

Sephora is a global prestige beauty retailer and part of the LVMH group. The brand is known for a broad assortment of cosmetics, skincare and fragrance, a client‑centric retail proposition, and a fast‑moving, digitally enabled store network that emphasizes talent development and inclusive workplace practices.

Role & Responsibilities

• Lead, hire, coach and supervise Asset Protection Partners across the Times Square store; partner with store leadership to align priorities and drive results.
• Design and implement asset protection and shrink‑reduction plans with emphasis on high‑risk departments; analyze metrics and refine tactics to improve performance.
• Lead store safety and profit‑protection programs, including deterrence and response training for partners.
• Conduct and oversee investigations into discrepancies, fraud and misconduct; ensure compliance with AP standards and support prosecution when appropriate.
• Manage and maintain asset protection systems and protocols (CCTV, alarms, locks) and ensure correct usage of AP tools and retail systems.
• Build and maintain relationships with retail peers, mall/property teams, industry groups and law enforcement to enhance security and response.

Qualifications

• Minimum 3 years of progressive experience in asset protection or loss prevention, preferably across multiple locations.
• Proven supervisory experience with the ability to recruit, develop and coach front‑line security or AP teams.
• Demonstrated experience conducting investigative interviews and handling internal fraud investigations; Wicklander‑Zulawski or similar training preferred.
• Working knowledge of retail criminal and civil law, and consistent, ethical application of policies and procedures.
• Strong organizational skills, attention to detail, sound judgment under pressure, and discretion handling sensitive matters.
• Proficiency with AP systems and retail technologies; competency in Microsoft Office and point‑of‑sale/inventory tools.

Skills

Experience

Minimum three years in asset protection or loss prevention with supervisory responsibilities; multi‑location experience preferred and proven ability to partner with store leadership to reduce loss.

Education

High school diploma or equivalent required; associate or bachelor’s degree in criminal justice, business, or related field preferred but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 75,000 to USD 83,250 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan; paid vacation and sick leave; protected leave; training and tuition reimbursement; leadership development; 30% employee discount and product 'gratis'; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client‑centric retail culture that emphasizes diversity, personal development and community. The company values collaborative leadership, continuous learning and hands‑on retail excellence within the broader LVMH family of brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.