Sephora Loss Prevention Supervisor

About Sephora

Sephora is a global beauty retailer known for its curated assortment of cosmetics, skincare, and fragrance brands. As part of the LVMH group, Sephora blends prestige luxury-brand relationships with fast-paced retail innovation, offering structured career paths and extensive in‑store and corporate opportunities within a multinational luxury ecosystem.

Role & Responsibilities

• Lead, recruit, hire and provide day‑to‑day supervision, coaching and performance management for Asset Protection Partners at the NY‑34th Street store; partner with store leadership to align AP strategy with sales and operational goals.
• Design and implement shrink‑reduction plans focused on high‑risk departments; analyze shrink data and adjust tactics to improve results.
• Direct store safety programs, including deterrence, response training and profit protection initiatives to ensure a secure client and team environment.
• Investigate discrepancies, internal and external theft, fraud and misconduct; ensure appropriate documentation, escalation and support for prosecution when warranted.
• Maintain and ensure correct usage of asset protection systems and physical security (CCTV, alarms, locks) and integrate AP procedures with POS and inventory controls.
• Build and sustain external partnerships with mall/property management, local law enforcement and retail industry groups to enhance incident response and recovery.

Qualifications

• Minimum of 3+ years' experience in asset protection or loss prevention, ideally with multi‑location retail exposure.
• Proven leadership experience supervising AP or loss prevention teams and partnering effectively with store management.
• Demonstrated investigative experience, including investigative interviewing; Wicklander‑Zulawski training preferred.
• Working knowledge of retail criminal/civil law, compliance procedures and consistent policy application.
• Strong organizational skills, attention to detail, discretion and sound ethical judgment under pressure.
• Proficiency with asset protection technology and retail systems (see required skills).

Skills

Experience

Minimum three years in asset protection or loss prevention roles with supervisory responsibility; experience in multi‑location retail environments and investigative casework preferred.

Education

High school diploma or equivalent required; bachelor's degree in criminal justice, business, or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,000 to USD 83,250 per annum.

Benefits

Annual base salary $75,000–$83,250; eligibility for bonuses; medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement program (401k match eligibility); paid vacation and sick time, protected leave; training and tuition reimbursement; leadership development; 30% employee discount, gratis opportunities and LVMH flash sale discounts; 24/7 Modern Health and Financial Finesse benefits; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client‑centric retail culture that values diversity, empowerment and professional development. As part of LVMH, the company balances high‑energy store environments with structured leadership programs and cross‑brand career mobility.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.