Sephora Loss Prevention Agent

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Location
Employment Full-Time
Seniority Entry-Level
Posted Feb 10, 2026

Sephora in São Paulo, Brazil is hiring a Loss Prevention Agent. Join a leader in the luxury beauty industry and be part of the LVMH family.

Overview

Sephora, a leader and pioneer in the luxury cosmetics and fragrance market, is globally recognized as a premier beauty retailer. As part of the LVMH family, Sephora offers genuine opportunities for growth and success through innovation, creativity, and dedication to its team and customers.

Role & Responsibilities

  • Protect store assets against theft.
  • Collaborate with management to prevent losses.
  • Conduct surveillance on the sales floor and use CCTV to identify and report suspicious activities.
  • Identify and report potential internal theft opportunities to store management.
  • Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
  • Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
  • Testify in court on behalf of the company in criminal or civil cases.
  • Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
  • Assist with store audits, safety checks, and communicate results to store leadership.
  • Support inventory processes and ensure timely and cyclical inventory checks.
  • Maintain updated store licenses and ensure availability backstage.
  • Execute and comply with all Sephora policies and procedures.
  • Complete all My SEPHORA Learning trainings.
  • Raise awareness among store staff about loss prevention.
  • Participate in touchbases and contribute to new employee training.

Qualifications

  • Experience in loss prevention.
  • Retail experience preferred.

Skills

Written and verbal communication skills. Logical reasoning. Basic computer knowledge preferred.

Experience

Beginner level experience in loss prevention is required, with retail experience being advantageous.

Education

High school diploma or equivalent.

Workplace

This position is based in São Paulo, São Paulo, Brazil. Cerulean lists 31 open roles in São Paulo. The broader São Paulo area accounts for 34 active listings on Cerulean. In Brazil as a whole, Cerulean currently features 47 open positions.

Benefits

Sephora prides itself on offering equal employment opportunities and celebrates diversity, fostering an inclusive and respectful environment for all.

Culture

Sephora is committed to redefining the future of beauty with a focus on innovation and creativity. The company values ethics, teamwork, and a proactive approach, aligning with the broader LVMH group's code of conduct.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.