Sephora Loss Prevention Agent
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Join Sephora in Santa Catarina, Brazil, as a Loss Prevention Agent. Protect store assets, collaborate on loss prevention strategies, and grow within the LVMH group.
Overview
Sephora, a leader in global beauty retail, operates under the prestigious LVMH conglomerate, renowned for its luxury brands and commitment to excellence. As an employer, Sephora offers a dynamic and inclusive work environment, fostering innovation and growth within the beauty industry.
Role & Responsibilities
- Safeguard store assets against theft and collaborate with management on loss prevention strategies.
- Conduct surveillance on the sales floor and utilize CCTV systems to identify and report suspicious activities.
- Identify and report potential internal theft opportunities to store management.
- Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
- Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
- Testify in court on behalf of the company in criminal or civil cases as required.
- Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
- Assist with store audits, safety checks, and communicate results to store leadership.
- Support inventory processes and ensure timely and cyclical inventory checks.
- Maintain updated store licenses and ensure availability backstage.
- Execute and comply with all Sephora policies and procedures, adhering to LVMH's code of ethics and conduct.
- Complete all My SEPHORA Learning trainings and raise awareness of loss prevention among store teams.
- Participate in touchbase meetings and contribute to the training of new employees.
Qualifications
- Experience in loss prevention, preferably in retail.
- High school diploma or equivalent.
Skills
Experience
Beginner level experience in loss prevention, with retail experience preferred.
Education
High school diploma or equivalent.
Workplace
The role is situated in Santa Catarina, Brazil. Across Brazil, Cerulean lists 47 open roles — 2 of them newly added.
Benefits
Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Culture
Sephora fosters a collaborative and inclusive workplace culture, emphasizing innovation, diversity, and professional growth. As part of the LVMH family, employees are encouraged to uphold the highest standards of integrity and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.