Sephora Loss Prevention Agent
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Sephora in Rio De Janeiro, Brazil is seeking a Loss Prevention Agent. This full-time position requires experience in loss prevention and offers opportunities for career advancement within the LVMH group.
Overview
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its prestigious brands and commitment to luxury. As an employer, Sephora offers a dynamic and inclusive environment, fostering innovation and excellence in the beauty industry.
Role & Responsibilities
- Protect store assets from theft and work collaboratively with management to prevent losses.
- Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and report suspicious activities.
- Identify and communicate potential internal theft opportunities to store management.
- Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation when necessary.
- Report all theft incidents, merchandise recoveries, accident investigations, and audits to the appropriate departments.
- Testify in court on behalf of the company in criminal or civil cases as required.
- Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
- Assist with store audits, safety checks, and communicate results to store leadership.
- Support inventory processes and ensure timely and cyclical inventory execution.
- Conduct monthly locker inspections and maintain updated store licenses.
- Execute and adhere to all Sephora policies and procedures, following the LVMH code of ethics and conduct.
- Complete all My SEPHORA Learning trainings and raise awareness of loss prevention among store staff.
- Participate in touchbase meetings and contribute to the training of new employees.
Qualifications
- Experience in loss prevention is required.
- Retail experience is desirable.
Skills
Experience
Beginner-level experience in loss prevention is required, with retail experience being advantageous.
Education
High school diploma or equivalent.
Workplace
The role is situated in Rio de Janeiro, Rio de Janeiro, Brazil. There are currently 9 open positions in Rio de Janeiro on Cerulean, with 2 added recently. Across Brazil, Cerulean lists 47 open roles — 2 of them newly added.
Benefits
Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Culture
Sephora fosters a collaborative and proactive work environment, emphasizing ethical conduct and alignment with the company's values. The workplace culture encourages continuous learning and teamwork, providing a supportive atmosphere for career growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.