Sephora Inventory Controller (Stockroom Manager)

About Sephora

Sephora is a leading global beauty retailer showcasing a broad assortment of cosmetics, skincare, fragrance and wellness brands. As part of the LVMH group, Sephora combines retail innovation with luxury brand stewardship, operating high-volume stores and a growing digital ecosystem across international markets.

Role & Responsibilities

• Oversee day-to-day back-of-house store operations, ensuring stockroom organisation, security and compliance with company procedures.
• Plan, schedule and execute cycle counts to maintain inventory accuracy and minimise out-of-stocks.
• Manage returns, obsolete stock processing and stock reconciliations in a timely and auditable manner across the store network.
• Lead, coach and supervise back-of-house team members; set standards and lead by example to influence performance at all levels.
• Use time- and planning-tools to prioritise tasks and meet operational KPIs linked to store performance.
• Complete and maintain required paperwork and records for inventory control and internal audit purposes.
• Collaborate closely with Assistant Store Manager, Store Manager and internal stakeholders to support store objectives.
• Work a rostered schedule, including weekends, early starts and late finishes, to ensure operational coverage.

Qualifications

• Minimum 3 years' experience in a stock-based role within a fast-paced, high-volume retail environment.
• Proven supervisory experience with the ability to lead, motivate and develop small teams.
• Proficiency with Microsoft Office Suite and competent numeracy for inventory reconciliation.
• High level of physical fitness and ability to lift and shift boxes up to 15 kg regularly.
• Strong communication skills, high emotional intelligence and demonstrable ability to influence peers and leaders.
• Flexible to work rostered shifts including weekends and extended hours.

Skills

Experience

Minimum of 3 years' experience in a stock-focused role within fast-paced, high-volume retail; supervisory experience preferred.

Education

High school diploma or equivalent; certificate or tertiary study in logistics, supply chain, retail operations or a related discipline is desirable.

Workplace

Benefits

Training and personalised career development programmes.

Culture

Sephora fosters a dynamic, consumer-focused retail culture that values creativity, diversity and continuous learning. Backed by LVMH, the workplace emphasises professional development and collaboration across global teams while encouraging innovation in-store and online.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.