Sephora Internal Communications Assistant — OneTech (Apprenticeship)

About Sephora

Sephora is a global leader in prestige beauty retail and a member of the LVMH Group. The brand is known for its broad portfolio of brands, innovative retail concepts and a fast-paced, consumer-centric approach to beauty. As an employer, Sephora emphasizes diversity, creativity and professional development within an expansive international organisation.

Role & Responsibilities

• Support the design and targeting of OneTech internal communication plans, adapting messages to diverse internal audiences and selecting appropriate channels.
• Produce and deploy engaging digital communication assets (videos, newsletters, podcasts, webinars, documentation, FAQs) that simplify complex Tech topics and reinforce employee understanding.
• Coordinate the execution of communication activities to meet timelines and quality standards, escalating risks and dependencies as needed.
• Collaborate closely with regional teams across the US, Europe, Middle East and Asia to translate roadmaps into timely, clear and locally relevant communication materials.
• Manage community engagement initiatives to animate and grow an internal Tech community across Sephora.
• Conduct benchmarking and maintain watch on communication tools and innovations from other LVMH maisons relevant to Sephora.
• Measure and report on communication impact by collecting feedback and analysing key performance indicators to refine strategies.

Qualifications

• Enrolled in or recent graduate of a Bac+4/5 programme (Engineering school, Business school or University) with specialization in Communication, Organisational Change, or a related field.
• Strong written and verbal communication skills, with knowledge of communication principles and change-management methodologies.
• Proven ability to create clear, persuasive content and user-centric documentation.
• Comfortable producing digital assets and basic video content; familiarity with video/storyboard formats and multimedia sequencing.
• Excellent interpersonal skills and proven ability to build trust and collaborate with geographically dispersed teams.
• Strong organisational skills, attention to detail, and ability to coordinate multiple deliverables against deadlines.
• Analytical mindset with capability to collect, interpret and act on feedback and performance metrics.
• Genuine interest in Tech and Digital topics and eagerness to learn in a fast-moving environment.
• Good command of English, written and spoken.

Skills

Experience

Entry-level / apprenticeship: suitable for students or recent graduates. Prior internship experience in internal communications, digital content or change communications is advantageous but not mandatory.

Education

Bac+4/5 (Master’s level) in Engineering, Business, Communications, Organisational Change or a related discipline.

Workplace

Culture

Sephora fosters an inclusive, creative and collaborative culture that values authenticity and diversity. As part of the LVMH Group, the environment is fast-moving and innovation-focused, offering opportunities to work across international teams and develop leadership skills within the beauty and retail sectors.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.