Sephora Interim Team Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $21.10–26.40/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an Interim Team Lead in Brossard, Canada—lead retail operations, inspire your team, and drive sales excellence.
Role & Responsibilities
- Lead and empower team members to deliver exceptional customer service and achieve sales targets
- Drive store performance through strong customer engagement, deep product knowledge, and personalized recommendations
- Support team development through continuous feedback and skills coaching to enhance individual and collective performance
- Oversee staff integration, training in service excellence, loyalty programs, product expertise, and brand initiatives
- Manage daily operations including inventory management, visual merchandising, and adherence to store standards
- Cultivate an inclusive, collaborative team environment where all employees feel empowered and valued
- Maintain flexibility and availability during peak retail periods including evenings, weekends, and holidays
Qualifications
- Minimum 2–3 years of supervisory or leadership experience in retail, hospitality, or customer service environments
- Demonstrated ability to coach and inspire teams toward goal achievement
- Strong sales and customer service skills with a customer-centric mindset
- Comfortable working in a fast-paced, high-volume retail setting
- Physically capable of lifting and moving items weighing up to 22.7 kg (50 lbs)
Skills
Experience
Minimum 2–3 years of supervisory or leadership experience in retail, hospitality, or customer service environments, with demonstrated success in coaching and motivating teams to achieve sales and service objectives.
Education
High school diploma or equivalent; further education in retail management or hospitality preferred but not required.
Workplace
The successful candidate will be located in Brossard, Quebec, Canada, with easy access to Montreal.
Compensation
The base compensation for this position ranges from CAD 21.10 to CAD 26.40 per hour.
Benefits
Performance bonuses, competitive benefits program, and robust training and development initiatives designed to support and recognize employee contributions.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Store Operations Supervisor», «Beauty Retail Leader», «Customer Service Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.