Sephora Interim Store Director

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Location
Canada
└Ontario
└Niagara Falls
Employment
Contract
Seniority
Senior
Compensation
$82,200–102,700/year
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 23, 2026

About Sephora

Sephora Canada is the Canadian arm of the global Sephora beauty retailer and benefits from affiliation with the LVMH group. The brand is recognized for trend-led merchandising, a broad portfolio of prestige beauty brands, digital innovation and an experiential retail model that emphasizes product discovery and client education.

Sephora Canada — Interim Store Director in Niagara Falls (20-month contract). Lead store operations, sales and team development at Sephora Niagara Square.

Role & Responsibilities

  • Lead all store operations for a 20-month interim assignment, ensuring exceptional client experience, visual and merchandising standards, and operational compliance with corporate policies.
  • Drive sales, profitability and productivity by forecasting sales and payroll with the District Manager, monitoring daily/weekly/monthly results, and implementing corrective actions to meet KPIs.
  • Develop and execute strategies to grow business through loyalty-program activation, events, services, and product knowledge initiatives.
  • Manage human resources activities: maintain staffing levels, recruit and hire across all store positions, schedule within budget, and oversee payroll controls.
  • Coach, develop and evaluate department managers and leads; cultivate a coaching culture with regular feedback, recognition and quarterly development planning.
  • Oversee merchandising, inventory and loss-prevention processes: conduct inventories, maintain accurate inventory records, escalate issues, and make merchandising decisions aligned to Sephora concepts.
  • Ensure operational excellence including compliance, visual standards, store safety, and a high-performing client service environment.

Qualifications

  • Minimum 5+ years of senior management experience in beauty, retail, or customer service with responsibility for multi-disciplinary teams.
  • Proven track record of building and coaching high-performing teams and developing leaders.
  • Demonstrated experience recruiting, staffing and hiring for all store positions, including leadership roles.
  • Strong commercial acumen with history of meeting sales targets and KPIs; ability to analyse sales trends and act decisively.
  • Effective verbal and written communication, time management and problem-solving skills; demonstrated managerial courage.
  • Ability to work flexible hours including evenings, weekends and holidays; capable of bending, stretching and lifting up to 50 pounds.

Skills

Windows Word Excel sales forecasting payroll management inventory management merchandising talent acquisition coaching and development client experience management KPI analysis staff scheduling

Experience

At least five years in senior retail or beauty management with direct responsibility for P&L performance, team leadership, recruitment, and operational execution; proven ability to meet sales targets and develop managers.

Education

Post-secondary diploma or degree in business, retail management, hospitality or a related field preferred; equivalent combination of education and progressive retail leadership experience will be considered.

Workplace

The role is situated in Niagara Falls, Ontario, Canada — conveniently close to Toronto.

Compensation

The base compensation for this position ranges from CAD 82,200 to CAD 102,700 per annum.

Benefits

Product discounts and gratis, exclusive brand events, extended health and life insurance with customizable coverage, paid time off, access to learning and development programs, and eligibility for performance-based bonus opportunities.

Culture

Sephora fosters an inclusive, fast-paced and client-focused culture that prizes innovation, continuous learning and cross‑brand collaboration. Employees are encouraged to develop expertise, participate in brand events and benefit from mobility across LVMH programs.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Acting Store Director», «Temporary Store Manager», «Interim Retail Director», «Store Lead (Interim)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.