Sephora Interim Store Director
Sephora Canada is hiring an Interim Store Director in Newmarket, ON — fixed-term full-time role leading store operations, sales and team performance.
Overview
Sephora is a global beauty retailer known for its broad assortment of prestige cosmetics, skin care and fragrance brands. As part of the LVMH group, Sephora combines a fast-paced, trend-driven retail environment with significant investment in employee education, internal mobility and brand partnerships across the luxury portfolio.
Role & Responsibilities
- Provide end-to-end leadership for store performance, including client experience, sales, productivity, merchandising, operations and human resources.
- Forecast sales and payroll with the District Manager; monitor daily, weekly and monthly results and implement corrective actions to achieve sales plans and operating profit targets.
- Recruit, hire and maintain optimal staffing levels; train, coach and develop department managers and team leads to ensure a high-performing, coaching-led culture.
- Oversee merchandising and inventory management: conduct inventories, maintain accurate records, and execute strategic planogram and product placement decisions aligned with Sephora concepts.
- Ensure compliance with company policies, operational standards and loss-prevention procedures; manage payroll and expense controls to protect store profitability.
- Lead and coordinate store-level initiatives to grow business through loyalty program activation, client events, product education and beauty services.
- Manage relationships with on-site leaders (Talent & Business Operations Managers, Client Experience Managers, Beauty Services Managers) and escalate issues to the District Manager as required.
Qualifications
- Minimum 5+ years of senior management experience in beauty, retail or customer service, with demonstrable results against sales targets and KPIs.
- Proven ability to recruit, build and coach high-performing retail teams, with a strong commitment to talent development and education.
- Advanced interpersonal skills with managerial courage to address performance issues and provide candid feedback.
- Strong commercial acumen with experience in forecasting, payroll management and expense control.
- Flexibility to work evenings, weekends and holidays; able to perform physical tasks including bending, stretching and lifting up to 50 lbs (≈23 kg).
Skills
Experience
Minimum five years in senior retail management within beauty, cosmetics or customer-facing retail, with a proven track record of meeting sales targets, developing leaders and improving store performance.
Education
Post-secondary diploma or degree in business, retail management or a related field preferred; equivalent professional experience in retail leadership accepted.
Workplace
The successful candidate will be located in Newmarket, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from CAD 82,200 to CAD 102,700 per annum.
Benefits
Product discounts and gratis; exclusive brand events; access to extended health and life insurance with customizable coverage; paid time off; eligibility for performance-based bonuses; robust learning and development programs and access to LVMH employee opportunities.
Culture
Sephora cultivates a vibrant, client-focused culture that celebrates diversity, education and trend leadership. The environment is fast-paced and entrepreneurial, with a strong emphasis on employee development, in-store excellence and cross-brand opportunities through the LVMH network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Acting Store Director», «Interim Retail Director», «Acting Store Manager», «Interim Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.