- Location
- 6455 Macleod Trail SW (View map)Calgary, AB T2H 0K8Canada
- Employment
- Contract
- Seniority
- Director
- Compensation
- $82,200–102,700/year
- Department
- Retail & Boutique Operations
- Posted
- Nov 6, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring an Interim Store Director for a 10-month fixed-term contract in Calgary, responsible for store performance, client experience, people development, operations and merchandising. The role pays CAD 82,200–102,700 annually, with final pay dependent on qualifications, experience and other relevant business factors; performance-based bonus opportunities may also be available.
Role & Responsibilities
- Oversee and manage the store’s client service experience, people development, sales, productivity, merchandising, operations, and human resources.
- Ensure adherence to Sephora’s concepts, culture, objectives, and policies while supporting store profitability.
- Forecast sales and payroll with the District Manager to drive store results.
- Monitor daily, weekly, and monthly sales results and communicate them to staff.
- Achieve sales plans and operating profit while managing expenses; measure the effectiveness of business strategies and adjust as needed.
- Develop business-growth strategies using the customer loyalty program, events, product knowledge, and services.
- Maintain staffing levels that support an exceptional client experience while meeting budgetary goals.
- Recruit, interview, and hire for all store positions according to business needs, including leadership roles.
- Train, coach, delegate to, supervise, and motivate department Managers and Leads to develop their leadership and business skills.
- Foster a coaching culture through timely recognition of successes and feedback on development opportunities, including day-to-day coaching and quarterly development meetings.
- Conduct inventories, keep inventory records up to date, and communicate inventory issues and concerns to key stakeholders.
- Make strategic and innovative merchandising decisions aligned with Sephora’s concepts to grow the business.
Qualifications
- At least 5 years of senior management experience in beauty, retail, or customer service.
- A track record of coaching a high-performing team and a passion for training, development, and education.
- Experience recruiting, staffing, and hiring for all store positions, including leadership.
- Effective time management, problem-solving, and verbal and written communication skills.
- Experience with Windows, Word, and Excel.
- Ability to maintain composure and demonstrate managerial courage in difficult conversations.
- Strong business acumen and ability to analyze sales trends and respond appropriately, with a track record of meeting or achieving targets or KPIs.
- Availability to work evenings, weekends, and holidays.
- Ability to bend and stretch to stock shelves and lift and carry up to 50 pounds.
Skills
Experience
At least 5 years of senior management experience in beauty, retail, or customer service.
Workplace
The successful candidate will be located in Calgary, Alberta, Canada.
Explore jobs in Alberta or in Canada.
Compensation
The base compensation for this position ranges from CAD 82,200 to CAD 102,700 per annum.
Benefits
Product discounts, gratis, exclusive brand events, extended health and life insurance benefits, customizable coverage options, paid time off, training, internal mobility opportunities across Canada, and access to LVMH programs and job opportunities. Performance-based bonus opportunities may also be available.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.