Sephora Interim Sales and Service Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Interim Sales and Service Leader – Full-time hourly position in New York (750 Lexington Ave). Lead beauty advisors, drive client loyalty. $28–$32/hr.
Role & Responsibilities
- Implement and maintain Sephora's sales and service experiences to meet brand standards
- Lead, coach, and support team members including Coordinators, Licensed Beauty Advisors, and Beauty Advisors
- Execute client service model and sales strategies to drive customer engagement and satisfaction
- Monitor and support client loyalty programs and services, tracking relevant KPIs
- Ensure store compliance with Sephora operational and visual merchandising standards
- Manage scheduling and staffing to optimize coverage during peak retail hours
- Maintain a professional and inclusive retail environment reflecting Sephora's brand values
Qualifications
- Minimum 3 years of leadership experience, preferably in retail sales or services
- Demonstrated passion for client service and teamwork
- Strong communication and interpersonal skills
- Ability to multitask and manage competing priorities
- Resilience and adaptability to changing operational priorities
- Flexibility to work during peak retail hours and weekends as required
- Reliable and consistent attendance record
- Physical capability to lift and carry up to 50 pounds
Skills
Experience
Minimum 3 years of prior leadership experience, preferably within retail sales, beauty, or client services environments. Demonstrated success in supporting and developing team members, driving sales performance, and maintaining operational excellence.
Education
High school diploma or equivalent required; additional retail management or beauty industry training preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (based on eligibility); diversity, inclusion, and belonging workplace initiatives; flexible on-demand scheduling options (0–19 hours per week available); potential pathway to permanent full-time positions.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales and Service Supervisor», «Interim Team Lead – Sales and Service», «Beauty Retail Leader», «Store Operations Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.