Sephora Interim Lead

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Location
North YorkOntarioCanada
Employment
Full-Time
Seniority
Supervisor
Compensation
$22.20–26.10/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 23, 2026

About Sephora

Sephora is a global prestige beauty retailer known for a curated assortment of cosmetics, skincare and fragrance. As part of the LVMH group, Sephora emphasizes experiential retail, extensive product training and talent development, offering a fast-paced, brand-driven workplace focused on client experience and innovation.

Sephora North York is hiring an Interim Lead at Marketplace Thornhill. Full‑time retail leadership role, CAD$22.20–26.10/hr.

Role & Responsibilities

  • Lead and motivate the store team to deliver exemplary client service and achieve sales targets through coaching and role-modeling
  • Drive client engagement and personalised product recommendations using expert product knowledge and loyalty-program execution
  • Coach for growth by providing regular feedback, performance reviews, and on-the-floor training to elevate individual and team capability
  • Support onboarding and continuous learning initiatives, ensuring teams are proficient in service standards and brand initiatives
  • Oversee daily store operations including inventory control, visual merchandising standards, and compliance with company policies
  • Promote an inclusive team culture that fosters collaboration, accountability and a positive shopping environment
  • Maintain punctuality and reliability in scheduling; be available for peak retail hours including nights, weekends and holidays

Qualifications

  • Minimum 2–3 years of leadership experience in retail, hospitality or a client-facing service environment
  • Proven ability to coach, develop and inspire teams to meet sales and service objectives
  • Strong commercial mindset with demonstrable sales and client service results
  • Excellent verbal communication and interpersonal skills
  • Comfortable working in a fast-paced, dynamic retail environment; adaptable and quick to learn product knowledge
  • Physically able to lift and carry merchandise up to 50 pounds

Skills

Team leadership and coaching Client engagement and relationship building Sales performance management Product knowledge and training delivery Visual merchandising execution Inventory control and basic stock management Loyalty program operations

Experience

Minimum 2–3 years of leadership experience in a retail, hospitality, or service environment with a proven track record of coaching teams and achieving sales targets.

Education

High school diploma or equivalent required; post-secondary education in business, retail management or hospitality is an asset.

Workplace

This position is based in North York, Ontario, Canada, within easy reach of Toronto.

Compensation

The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.

Benefits

Performance‑based bonus opportunities; competitive benefits program; robust learning and development initiatives; accommodation for applicants with disabilities.

Culture

Sephora cultivates a beauty‑centric, fast‑moving retail culture that prizes product expertise, customer experience and inclusion. Employees benefit from structured training programs and an environment that encourages coaching, creativity and career progression within the wider LVMH ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Acting Store Manager», «Temporary Store Lead», «Acting Retail Supervisor», «Interim Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.