Sephora Human Resources Specialist

About Sephora

Sephora is a leading global beauty retailer and part of the LVMH group, renowned for a broad assortment of prestige cosmetics, skincare and fragrance. The brand emphasizes retail innovation, omni-channel customer experience and talent development, investing in people-centric programs across stores and distribution operations.

Role & Responsibilities

• Administer leave programs and serve as a primary contact for workers' compensation; manage documentation, follow-up and return-to-work coordination.
• Process and support Leave of Absence and reasonable accommodation requests while maintaining clear, confidential communication with associates.
• Support benefits administration and open enrollment inquiries; escalate complex benefits issues and partner with HR leadership and vendors as necessary.
• Manage unemployment claims, compile supporting documentation and track claims to resolution.
• Extract HR data from multiple systems to produce scheduled and ad hoc operational reports; maintain HR record accuracy and conduct periodic file audits.
• Process employee lifecycle changes including internal moves, terminations and status updates while ensuring data integrity in HRIS.
• Collaborate with medical review operations (MRO) for post-accident and pre-employment screening; ensure timely I-9 reverifications.
• Maintain up-to-date knowledge of employment laws, regulatory changes and HR best practices to support compliance and policy recommendations.
• Deliver frontline HR support for policy, payroll and timekeeping questions; assist with new-hire orientation, employee communications, recognition programs and engagement initiatives.
• Perform additional HR-related duties as assigned to support distribution center operations.

Qualifications

• Minimum two years of hands-on human resources experience, preferably within a distribution center, warehouse or manufacturing environment.
• Proficient with Microsoft Office Suite and experienced with HRIS platforms (experience with Dayforce and SharePoint is preferred).
• Demonstrated knowledge of federal, state and local employment laws and of leave administration, workers' compensation and I-9 compliance.
• Proven ability to handle confidential matters with integrity and professionalism.
• Strong verbal and written communication, negotiation and conflict-resolution skills.
• Excellent organizational skills, attention to detail, and ability to manage competing priorities with limited supervision.
• Analytical problem-solver with sound decision-making capabilities and an ability to produce accurate operational reports.
• Flexible and adaptable to a fast-paced environment; willingness to work designated shifts and overtime as operational needs require.

Skills

Experience

At least 2 years of relevant HR experience, ideally within a distribution center or manufacturing setting, including hands-on experience with leave administration, HRIS operations and employment compliance.

Education

Bachelor's degree in Human Resources, Business Administration or related field preferred; equivalent professional experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 27 to USD 30.50 per hour.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; paid time off and protected leave; eligibility for shift differential pay for certain schedules; 30% employee merchandise discount, opportunities for gratis and flash-sale access to LVMH brands; tuition reimbursement, in-house training and mentorship programs; free 24/7 mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching.

Culture

Sephora fosters an inclusive, fast-paced retail and distribution culture that prizes diversity, mentorship and professional growth. Teams are collaborative and customer-centric, with a strong emphasis on development and operational excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.