- Location
- Warsaw Masovian Voivodeship Poland
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Posted
- Oct 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an HRIS and Benefits Administration Specialist to provide operational support for HR systems and manage the local benefits and wellbeing portfolio. The role requires at least 3 years of experience, fluent Polish and English at B2 level or above, and strong MS Office skills; employment is based on an employment contract through an external company, with full-time hours and a hybrid working arrangement.
Role & Responsibilities
- Provide daily support to HR system and tool users, serving as the first point of contact for HRIS-related enquiries.
- Troubleshoot system issues and coordinate their resolution with HRIT and external vendors.
- Manage incidents, requests and system enhancements through a ticketing system such as ServiceNow, in line with SLAs.
- Support and contribute to project teams implementing new HR tools and developing existing HRIS solutions.
- Participate in user testing, data validation and system configuration activities.
- Support change management initiatives by creating, updating and maintaining user guides, manuals, FAQs and other HR system navigation materials.
- Communicate system changes and enhancements clearly and in a user-friendly manner.
- Coordinate and manage the local benefits and wellbeing portfolio.
- Monitor and analyse benefits ROI, including employee satisfaction, utilisation and perceived usefulness.
- Track market trends and best practices in benefits and wellbeing to maintain a competitive and relevant offering.
- Support the implementation and development of new and existing benefits, including employee communications and documentation.
- Drive wellbeing initiatives and engage employees through the cafeteria and benefits platform.
Qualifications
- Fluent Polish and English proficiency at a minimum B2 level, with the ability to work effectively in an international environment.
- Strong proficiency in MS Office, particularly Excel and PowerPoint.
- Ability to learn and navigate new IT systems and tools quickly and efficiently.
- Strong systems orientation and ease in troubleshooting technology-related issues.
- Excellent communication skills, including the ability to explain technical topics clearly and in a user-friendly way.
- Strong internal customer experience focus and a proactive, solution-oriented mindset.
- Ability to work effectively across teams and functions.
- Detail-oriented and well-organised.
- Service-minded, with strong ownership and accountability.
- Collaborative team player with a continuous improvement mindset.
Skills
Experience
Minimum 3 years
Workplace
The role is situated in Warsaw, Masovian Voivodeship, Poland.
Explore jobs in Poland.
Benefits
Benefits cafeteria; flexible working hours; occasional home office; training and upskilling; opportunities to work with international teams, mostly in France and Czechia.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Systems Specialist», «HRIS Support Specialist», «Benefits and Wellbeing Specialist», «HR Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.