Sephora HR Generalist

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Coordinate leaves of absence and workplace accommodations, managing requests, documentation, case tracking, return-to-work activities, and communications with internal partners and external vendors.
• Coordinate required accommodation documentation, monitor deadlines, maintain confidential records, and escalate complex or sensitive matters.
• Coordinate learning and talent development programs, including nominations, enrollments, assessments, communications, completion tracking, and logistics.
• Manage employee termination and offboarding processes with Payroll, IT, Facilities, HR Business Partners, and Employee Relations, ensuring accurate documentation and timely completion of required activities.
• Support onboarding, New Hire Orientation, career development meetings, and other HR programs through schedule, logistics, and communications coordination and follow-up.
• Assist with vendor and financial administration, including vendor onboarding, contract tracking, purchase orders, invoices, renewals, and coordination with Finance and Strategic Sourcing.
• Develop and maintain HR reports, presentations, trackers, process documentation, and executive-ready materials for HR Business Partnering and Learning & Talent Development initiatives.
• Track milestones, deadlines, action items, and stakeholder communications across multiple HR initiatives.
• Respond to routine employee and manager HR questions, provide guidance on established policies and procedures, and connect individuals with appropriate resources.
• Maintain accurate, confidential employee records in line with company policies, procedures, and applicable employment requirements.
• Identify opportunities to improve HR processes, documentation, and employee support through proactive problem-solving and cross-functional collaboration.

Qualifications

• At least 3 years of experience in Human Resources, People Operations, employee support, or a related field.
• Experience supporting leaves of absence and workplace accommodation processes, including familiarity with applicable federal, state, and local employment requirements.
• Working knowledge of HR policies, procedures, employment laws, and standard HR operational practices.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities, deadlines, and employee requests accurately and attentively.
• Excellent written and verbal communication skills, with the ability to provide clear, professional, responsive support to employees, managers, and cross-functional partners.
• Sound judgment, discretion, and demonstrated ability to handle sensitive and confidential employee information.
• Strong problem-solving skills, including the ability to resolve routine matters independently, identify potential risks, and escalate complex situations appropriately.
• Service-oriented approach and commitment to a positive employee experience and strong working relationships.
• Experience maintaining accurate employee records, reports, trackers, and process documentation.
• Experience supporting learning and development programs, onboarding, offboarding, talent processes, or vendor administration is a plus.
• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred, but not required.
• Ability to work in a hybrid environment, with regular in-office attendance at least two days per week based on business needs.

Skills

Experience

At least 3 years in Human Resources, People Operations, employee support, or a related field.

Education

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred, but not required.

Compensation

The base compensation for this position ranges from USD 102,000 to USD 114,000 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance; 401(k) with a 4% match; FSA and HSA programs; a Student Debt Retirement plan with eligible student loan payments counting toward the 401(k) match; PTO, flexibility, and protected leave; training, development, and tuition reimbursement; a 30% discount on merchandise and services, free products or gratis, and flash-sale discounts on LVMH brand products; 24/7 access to Modern Health and Financial Finesse mental health and financial coaching resources; volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.