Sephora Head of Organizational Effectiveness & Transformation
- Location
- San FranciscoCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $206,380–230,660/year
- Department
- Human Resources, People & Culture
- Posted
- Sep 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks Head of Organizational Effectiveness & Transformation in San Francisco. Lead enterprise transformation and organizational design. $206K–$231K annually.
Role & Responsibilities
- Lead organizational design efforts that improve work structure, governance, and execution across teams and functions; assess operating models, organizational structures, decision rights, and efficiency opportunities
- Build and embed enterprise change management approaches supporting transformation planning, leadership readiness, stakeholder alignment, adoption, and sustainment
- Lead the people side of AI-enabled transformation by helping leaders and teams understand and adopt new ways of working; partner across functions to evaluate AI's impact on work, roles, and skills
- Establish enterprise standards, governance routines, and decision-making frameworks for workforce management; partner with retail, distribution, payroll, HR technology, finance, and operations leaders
- Serve as trusted advisor to senior executives on organizational effectiveness, operating model evolution, and transformation priorities; identify opportunities to improve organizational performance and change readiness
Qualifications
- 12+ years of experience in organizational effectiveness, organization design, change management, HR transformation, workforce management, or business transformation
- Expertise in operating model design, organizational structures, governance frameworks, decision rights, and workforce planning
- Demonstrated success leading complex, enterprise-wide transformation initiatives in matrixed organizations
- Experience influencing and partnering with senior leaders across HR, Operations, Finance, Technology, and business functions
- Strong change leadership skills with ability to drive adoption, stakeholder engagement, and sustained outcomes
- Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business Administration, or related field
Skills
Experience
12+ years of experience in organizational effectiveness, organization design, change management, HR transformation, workforce management, or business transformation, with demonstrated success leading complex enterprise-wide initiatives in matrixed organizations and influencing across multiple business functions.
Education
Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business Administration, or related field. Advanced certifications in change management, organizational design, or transformation are preferred.
Workplace
This position is based in San Francisco, California, USA.
Compensation
The base compensation for this position ranges from USD 206,380 to USD 230,660 per annum.
Benefits
Medical, dental, and vision coverage; disability and life insurance; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan; PTO and protected leave; training and development; tuition reimbursement; 30% employee discount on merchandise and services; access to Modern Health and Financial Finesse; volunteer and donation matching.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Organization Design & Change Leadership», «Director of Organizational Transformation», «Senior Director of Organizational Effectiveness», «Head of Enterprise Transformation», «VP of Organizational Development & Change Management», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.