- Employment
- Full-Time
- Seniority
- Director
- Compensation
- €75,600/year
- Department
- Corporate Affairs, Sustainability & CSR
- Posted
- Oct 27, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Head of Communications to lead content, social media, PR, influence, events and communication governance, managing a team and budget. The permanent, full-time role is based in Milan, follows the CCNL Commercio and offers a starting annual gross salary of EUR 75,600, with actual pay subject to experience, skills, start date and organizational needs.
Role & Responsibilities
- Define and lead the content and social media strategy in line with Sephora’s brand positioning, business priorities and communication objectives.
- Lead the creation, curation and adaptation of engaging content across social, digital and ATL channels, including local productions and adaptations of international assets.
- Set social media objectives, KPIs and editorial strategy, and oversee editorial planning, special projects and social media productions.
- Work with Media teams and agencies on paid media strategy to amplify content, social media and influence initiatives, balancing organic and paid visibility.
- Ensure communication plans support key brand launches, Sephora campaigns and strategic business priorities.
- Define and oversee PR and influence strategy, building media and creator relationships and developing culturally relevant stories to strengthen Sephora’s visibility and earned media impact.
- Lead and optimize influencer and PR activities, selecting partners, talents and formats to meet brand and campaign objectives.
- Develop communication concepts and PR moments for key launches, institutional initiatives and strategic brand activations.
- Lead and coordinate communication for selected consumer-facing events and retail moments, ensuring consistency with Sephora’s positioning and communication strategy.
- Ensure consistent content, brand narratives and communication across media, social media, e-commerce and CRM channels.
- Build effective working relationships across Marketing, Sales, Merchandising and other functions to maximize the impact of communication initiatives and investments.
- Maintain strong partnerships with internal and external stakeholders, including agencies, European and Global teams, media partners, creators and external suppliers.
- Manage and develop the Communication team, setting objectives, priorities and ways of working for managers and senior and junior specialists.
- Own the communication budget, ensuring effective allocation, monitoring and optimization of investments.
Qualifications
- At least 10 years of experience in a similar role.
- Strong understanding of communication strategy, branding, social media, PR and media investments.
- Demonstrated success in developing and executing large-scale communication projects.
- Strong leadership skills to manage and empower a team.
Skills
Experience
Minimum 10 years
Workplace
The role is situated in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 75,600 per annum.
Benefits
Modern offices with break and relaxation areas in central Milan; planned activities including an Annual Convention and team-building events; smart working and flexible hours; tailored welfare offers; free beauty product gifts; discounts on Sephora and LVMH products; social and environmental impact activities organized by the Sephora Stands committee.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Communications Director», «Head of Corporate Communications», «Communications Lead», «Head of Brand Communications», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.