Sephora Hair Care Expert
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Join Sephora in Munich as a Hair Care Expert. Be part of a dynamic team in a leading beauty retailer, offering exceptional customer service and expertise in hair care.
Overview
Sephora, a trailblazer in the prestige beauty retail industry, has been a part of the esteemed LVMH Group since 1997. Originating in Limoges, France in 1969, Sephora is renowned for its commitment to diversity, inclusivity, and innovation. With a presence in 35 countries and a workforce of 56,000, Sephora connects customers with an unparalleled selection of nearly 500 brands, including its own Sephora Collection, across categories such as fragrances, makeup, hair care, and skincare.
Role & Responsibilities
- Provide active support and expert advice to customers in hair care and other beauty departments.
- Exemplify the Sephora Attitude by welcoming, engaging, and closing sales with customers.
- Utilize in-depth product knowledge to sell products and establish customer relationships.
- Share knowledge of products, trends, and beauty news with customers and team members.
- Continuously develop personal expertise and share insights with the team.
- Implement beauty classes and manage the Beauty Hub.
- Ensure product presentation aligns with visual merchandising standards.
- Maintain assortment and merchandise, ensuring the sales floor is fully stocked.
- Clean furniture and products on the sales floor.
- Assist with warehousing, stocking, and merchandising updates.
- Operate the cash register and perform additional daily business tasks.
- Monitor key performance indicators such as conversion rate and customer satisfaction.
Qualifications
- Completed training in relevant beauty departments with a minimum training period of 6 months.
- At least 3 years of professional experience in the beauty industry.
Skills
Experience
Minimum of 3 years of professional experience in the beauty industry, particularly in retail, consulting, and customer interaction.
Workplace
This position is based in Munich, Munich, Germany. Cerulean lists 103 open roles in Munich, including 8 posted recently. In Germany as a whole, Cerulean currently features 396 open positions, with 21 posted this week.
Benefits
Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for personal and professional development. Employees are part of a community where authenticity is embraced, and diversity is celebrated.
Culture
Sephora fosters an inclusive environment where diversity is celebrated, and the strength of differences fuels collective spirit. The company is committed to empowerment, learning, and growth, offering opportunities to innovate and lead.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.