- Location
- Central Jakarta Jakarta Indonesia
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Supply Chain, Logistics & Inventory
- Posted
- May 22, 2026
About Sephora
Sephora is a leading global prestige beauty retailer and a member of the LVMH group. The company operates an omnichannel network across multiple markets in the Asia–Pacific region and is recognized for its trend-setting store concepts, expansive product assortment, and emphasis on diversity and customer experience.
Sephora seeks a Global Master Data Lead based in Central Jakarta (hybrid) to own global master data models and operations within the Shared Service Center. The role oversees Database Specialists, drives data quality via dashboards and cleanses, and supports UAT, migrations and SAP/MDM releases across the Asia–Pacific footprint.
Role & Responsibilities
- Own and maintain global master data models, standards and catalogue governance for novelties, non-sellable items and suppliers within the Shared Service Center.
- Manage global master data creation requests via a ticketing system and ensure timely, accurate fulfilment according to SLAs.
- Supervise and coach Database Specialists — monitor SLAs, perform quality checks, coordinate knowledge transfer, maintain backup coverage and drive continuous improvement.
- Design, build and monitor data quality dashboards and processes; coordinate cross-regional data cleansing activities with BPOs and local teams.
- Support and execute UAT for master data topics in projects (following BPMN), deliver preliminary database analyses and provide cleansing recommendations during migrations and releases.
- Coordinate BPO activities for BAU and project workstreams (cleanses, UATs, migrations) and participate in SAP/MDM platform enhancement and release cycles.
- Document processes, contribute to training materials and liaise with regional stakeholders to ensure consistent master data practices.
Qualifications
- Two-year higher education diploma (associate degree) or equivalent.
- Minimum 3 years of relevant experience; preferably 4+ years working in a Shared Service Centre of an international company.
- Fluent written and verbal English.
- Strong analytical aptitude, rigor and excellent organisational skills.
- Proven ability to manage stakeholders across regions and coordinate third‑party BPO delivery.
Skills
Experience
Minimum 3 years of professional experience, ideally 4+ years in a Shared Service Centre supporting global master data or material/supplier data; demonstrated experience coordinating BPOs, conducting UAT and working with SAP/MDM platforms.
Education
Two-year higher education diploma (associate degree) or equivalent.
Workplace
This position is based in Central Jakarta, Jakarta, Indonesia.
Explore jobs in Indonesia.
Culture
Sephora fosters an inclusive, fast-paced retail culture that values diversity, individual expression and professional growth. The company encourages empowerment, continuous learning and cross‑functional collaboration in a dynamic omnichannel environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Global Database Lead», «Master Data Lead (Global)», «Global Data Governance Lead», «MDM Lead Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.