Sephora Fragrance Manager
- Location
- ManchesterEnglandUK
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 4, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Fragrance Manager – Sephora UK, Manchester – Lead fragrance retail excellence in a permanent, full-time role at our Trafford flagship store.
Role & Responsibilities
- Lead, coach and inspire Beauty Advisors to deliver exceptional service and create memorable fragrance experiences
- Deliver ongoing training in product knowledge, selling skills and personalised consultations to build team confidence and capability
- Conduct performance check-ins, set clear goals and support individual development plans
- Stay ahead of fragrance trends and innovations to guide customers and keep the department culturally relevant
- Lead the team to exceed sales targets through expert consultations and relationship building
- Manage fragrance operations including inventory accuracy, stock flow, replenishment and visual standards
- Collaborate with store leadership to deliver promotional campaigns, brand activations and seasonal events
- Resolve customer enquiries and concerns promptly to uphold satisfaction and loyalty
- Manage employee relations processes including attendance and performance conversations
- Drive operational compliance across loss prevention, health and safety and company standards
- Assist with new store opening activities such as stock preparation and organisation
Qualifications
- Proven retail leadership experience with strong capability in coaching and team development
- Deep understanding of fragrance trends, storytelling and personalised consultation techniques
- Strong commercial mindset with experience driving sales performance and delivering KPIs
- Outstanding communication and interpersonal skills
- Experience managing employee relations processes
- Ability to manage multiple priorities in a fast-paced environment
- Flexibility to work evenings, weekends and peak trading periods
Skills
Experience
Minimum 3 years of retail leadership experience with demonstrated capability in team coaching, performance management and sales-driven environments.
Workplace
The role is situated in Manchester, England, UK.
Benefits
SEPHORA University training programme; role and location-based allowances including shoes and lunch; competitive annual salary with performance reviews; performance-based commission tied to collective store success; generous employee discount across all beauty brands; paid birthday day off; access to perks and wellbeing platform with discounts and wellness support; generous holiday allowance with option to purchase additional days.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Specialist», «Beauty Department Manager», «Fragrance Team Lead», «Fragrance Consultant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.