Sephora Floor Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $32.24/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 29, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Floor Manager role at Highpoint, Melbourne – lead a high-performing beauty team in luxury retail with comprehensive management opportunities and LVMH career progression.
Role & Responsibilities
- Lead and mentor a team of 20+ beauty advisors, fostering a high-performance culture and operational excellence
- Serve as Client Experience Lead (CEL), overseeing client and team matters in a fast-paced environment and making critical store decisions
- Drive commercial performance by implementing targeted coaching, sales strategies, and development initiatives to exceed KPIs
- Utilize data-driven reporting and analytics to inform operational decisions and collaborate with Store Manager and Assistant Store Manager
- Manage profit and loss, sales forecasting, people management, stock control, and visual merchandising across all product categories
- Facilitate open communication within the team, provide impactful feedback, and maintain dialogue with wider management
- Oversee back-of-house operations and manage rotating rosters to support store needs during peak trading times
- Champion Sephora's brand DNA and curated beauty experience through mentoring and role modeling to the team
Qualifications
- Minimum 3 years of retail management experience
- Proven track record of managing profit and loss, sales forecasting, and people management
- Extensive experience in stock control and visual merchandising
- Demonstrated ability to exceed sales targets and KPIs consistently
- Strong proficiency with Microsoft Office Suite for data interpretation and reporting
Skills
Experience
Minimum 3 years of retail management experience, including demonstrated success managing teams, P&L, and sales performance in a premium retail environment. Previous experience as a boutique manager or Store Manager/Assistant Manager in smaller-format retailers transitioning to large-volume premium retail is particularly valuable.
Workplace
This position is based in Melbourne, Victoria, Australia.
Compensation
The base compensation for this position is AUD 32.24 per hour.
Benefits
Gifted beauty products throughout the year and store discounts of up to 45%; paid parental leave, birthday leave, and personal leave for full-time employees; 24/7 mental health and well-being programs with life insurance; discounted gym memberships; structured succession planning and significant opportunities for personal development and career progression within ANZ and LVMH luxury brands; access to an advanced online learning platform; fun social calendar.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Beauty Advisor», «Client Experience Lead», «Store Operations Manager», «Retail Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.