Sephora Floor Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $32.24/hour
- Department
- Retail & Boutique Operations
- Posted
- Jun 2, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks Floor Manager for Doncaster store in Melbourne. Permanent full-time role leading retail team with A$32.24/hr + super, commission, and benefits.
Role & Responsibilities
- Serve as the Senior Beauty Advisor and role model to the store team, embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience
- Drive a selling culture to exceed KPIs and consistently raise team performance and capability through coaching, mentoring, and supporting growth and development
- Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors
- Facilitate open communication with the team by providing effective feedback and consistent communication with the management team
- Serve as Manager in Charge (MIC) for client and team member matters, confidently making store decisions in a fast-paced environment
- Work across all store categories including beauty, skincare, haircare, and wellness, as well as store functions including sales management and back-of-house operations
Qualifications
- Minimum 3 years of retail management experience
- Demonstrated experience managing profit and loss, sales forecasting, people management and training, stock control, and visual merchandising
- Proficiency with Microsoft Office Suite for data interpretation and daily reporting
- Strong hands-on leadership skills with the ability to motivate and coach team members
- Passion for excellent client service and experiential retail
- Commitment to fostering a strong, positive team culture through feedback and career development
- Track record of exceeding sales targets and KPIs
- Australian Citizenship or Permanent Residency required
Skills
Experience
Minimum 3 years of retail management experience across profit and loss management, sales forecasting, people management and training, stock control, and visual merchandising.
Education
No specific educational qualifications are required; relevant retail management experience is prioritized.
Workplace
This position is based in Melbourne, Victoria, Australia.
Compensation
The base compensation for this position is AUD 32.24 per hour.
Benefits
Gifted beauty products throughout the year with store discounts up to 45%; Paid Parental Leave, Birthday Leave, and Personal Leave; 24/7 Mental Health well-being programs and Life Insurance; Discounted gym memberships with Virgin Active and Fitness First; Opportunities for personal development and progression within LVMH group brands; Online learning platform access; Commission and weekend/public holiday loading.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Beauty Advisor», «Store Operations Manager», «Retail Team Lead», «Senior Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.