Sephora Floor Manager
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- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $32.24/hour
- Department
- Retail & Boutique Operations
- Posted
- Apr 14, 2026
About Sephora
Sephora is a global prestige beauty retailer renowned for its curated assortment of cosmetics, skincare, haircare and wellness brands. Operating within the LVMH group, Sephora combines a fast-paced retail DNA with high standards of client experience, ongoing learning and clear career pathways across Australia, New Zealand and the wider LVMH portfolio.
Sephora Floor Manager — Canberra Centre, Australia. Full-time senior beauty advisor role, $32.24/hr + super, commission and loading.
Role & Responsibilities
- Lead and role-model the Sephora client experience on the sales floor, demonstrating brand DNA across beauty, skincare, haircare and wellness categories.
- Support the Store Manager and Assistant Store Manager in delivering store sales, exceed KPIs and manage day-to-day store operations.
- Coach, develop and performance-manage the store team to raise capability through regular feedback, training and on-floor mentoring.
- Use sales and operational reporting to inform decisions around inventory, staffing and store performance in collaboration with management.
- Act as Manager in Charge (MIC) when rostered, resolving client and cast member matters and making confident store-level decisions.
- Oversee stock control, visual merchandising standards and back-of-house processes to ensure seamless store operations.
Qualifications
- Minimum three years' retail management experience, preferably within prestige beauty or premium retail.
- Demonstrated experience managing P&L, sales forecasting, people management and training.
- Proven track record of exceeding sales targets and driving KPI-oriented selling behaviours.
- Right to work in Australia (Australian citizen or permanent resident).
- Willingness to work a rotating roster including late nights, weekends and public holidays.
Skills
Experience
At least 3 years of hands-on retail management experience, ideally within prestige beauty or a comparable high-volume, KPI-driven retail environment, with responsibility for team leadership, sales delivery and operational oversight.
Education
Secondary education or equivalent required; formal qualifications in retail management, business or beauty-related studies are advantageous.
Workplace
The successful candidate will be located in Canberra, Australian Capital Territory, Australia.
Compensation
The base compensation for this position is AUD 32.24 per hour.
Benefits
Gifted products throughout the year; store discounts up to 45%; paid parental leave; birthday leave and personal leave; 24/7 mental health wellbeing programs and life insurance; discounted gym memberships (Virgin Active, Fitness First); learning platform and succession opportunities across ANZ and the LVMH group; social calendar.
Culture
Sephora fosters an inclusive, high-energy retail environment that prizes diversity, continuous learning and experiential client service. The brand emphasizes career progression, structured training and collaboration within the wider LVMH luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Beauty Advisor», «Retail Floor Supervisor», «Store Floor Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.