Sephora Employee Relations Partner

About Sephora

Sephora is a leading global beauty retailer known for its curated assortment of cosmetics, skincare and fragrance brands and an experiential retail model. Operating as part of the LVMH Group, Sephora combines retail innovation with strong brand marketing and a people-focused culture, offering expansive career pathways across stores, retail operations and corporate functions.

Role & Responsibilities

• Lead confidential workplace investigations into complaints and potential policy violations, ensuring thorough fact-finding, documentation and legally compliant resolution.
• Provide expert, trusted counsel to retail leaders and HR partners on employee relations matters, performance and conduct issues, and progressive disciplinary action.
• Analyze ER trends and data to identify systemic issues, recommend preventative strategies and partner with stakeholders to improve processes and culture.
• Design and deliver training, guidance and resources for managers and employees on ER policies, compliance and best practices.
• Contribute to cross-functional ER and HR initiatives, policy development and enterprise programs that support retention, engagement and risk mitigation.
• Manage complex or escalated employee relations cases with integrity, confidentiality and brand-protecting judgement; travel to market up to 20% as required.

Qualifications

• Minimum 4 years in a dedicated Employee Relations role or equivalent HR position.
• Minimum 4 years leading workplace investigations, including Employment/Title VII matters.
• At least 3 years' experience in conduct and performance management advising leaders.
• Bachelor’s degree or equivalent; advanced HR certifications or legal coursework a plus.
• Demonstrated ability to maintain confidentiality, exercise sound judgement and manage sensitive matters with professionalism.

Skills

Experience

A minimum of four years in a dedicated Employee Relations capacity with at least four years conducting workplace investigations (Employment / Title VII) and three years managing performance and conduct issues. Experience advising leaders, delivering training, and partnering on enterprise HR initiatives is required.

Education

Bachelor’s degree.

Workplace

Compensation

The base compensation for this position ranges from USD 124,695 to USD 139,365 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan (eligibility to earn 401(k) match while repaying student loans); paid time off (vacation, sick, protected leave); tuition reimbursement and leadership development; 30% merchandise discount, free product opportunities and LVMH flash sale discounts; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora emphasizes inclusivity, empowerment and community, fostering a workplace where diverse perspectives are valued and employees can develop through structured learning and dynamic career paths. The company blends retail energy with corporate HR rigor, supporting leaders and teams to deliver high-performing, customer-focused experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.