Sephora District Asset Protection Manager

About Sephora

Sephora is a global leader in beauty retail, operating a portfolio of premium cosmetics, fragrance and skincare brands. As part of the LVMH group, Sephora combines a fast‑moving retail culture with an emphasis on client experience, innovation, diversity and professional development across its store network.

Role & Responsibilities

• Develop and execute district‑level asset protection strategies to reduce shrink and drive sustainable operational improvement across multiple stores.
• Identify, assess and mitigate safety, theft and fraud risks in partnership with store and corporate leadership; provide targeted support to high‑shrink and high‑risk locations.
• Recruit, hire, train and inspire Asset Protection Partners; build a culture of accountability, continuous learning and high performance.
• Design, deliver and monitor training programs for store teams and asset protection staff focused on shrink reduction, safety, audits and loss prevention best practices.
• Conduct regular store visits, audits and assessments to ensure compliance with asset protection policies, procedures and standards.
• Lead and oversee investigations into shrink, internal theft, fraud and criminal activity, ensuring ethical, discreet and legally compliant outcomes.
• Leverage exception‑based reporting and analytics to identify trends, quantify risk and recommend proactive interventions.
• Ensure operational effectiveness and proper use of asset protection systems, including CCTV, alarm systems and physical security measures.
• Cultivate relationships with law enforcement, mall security, property management and retail partners to support Organized Retail Crime (ORC) initiatives.
• Collaborate cross‑functionally with Store Leadership, Human Resources and corporate teams to resolve asset protection matters and refine policies.

Qualifications

• Minimum 5 years of multi‑unit asset protection or loss prevention experience in a retail environment or equivalent leadership experience.
• Proven investigative experience handling sensitive and confidential matters with discretion and integrity.
• Demonstrated crisis and incident management capability; able to lead responses to emergencies and high‑risk situations.
• Proven ability to recruit, coach and develop teams and to influence store leadership and cross‑functional partners.
• Strong verbal and written communication skills, including experience presenting findings and recommendations to senior leadership.
• Analytical mindset with experience using data and exception reporting to drive risk mitigation strategies.
• Solid organizational, planning and decision‑making skills in fast‑paced, multi‑site operations.
• Familiarity with criminal and civil law applications in a retail context.
• Willingness and ability to travel approximately 75% (local, overnight and out‑of‑town travel) and to be based in San Juan, Puerto Rico.
• Comfort working in a fragrance‑filled retail environment.

Skills

Experience

At least five years of progressive asset protection or loss prevention experience managing multi‑unit retail operations or an equivalent leadership role, with demonstrated success in shrink reduction, investigations and team leadership.

Education

Bachelor’s degree preferred (criminal justice, business administration or related field) or equivalent combination of education and relevant professional experience.

Workplace

Compensation

The base compensation for this position ranges from USD 99,025 to USD 110,675 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement program (student loan payments may qualify for 401(k) match); PTO and protected leave; training and tuition reimbursement; 30% merchandise discount, product gratis and LVMH flash sale discounts; access to Modern Health and Financial Finesse coaching; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client‑centric retail culture that prizes creativity, expertise and diversity. As part of LVMH, the brand emphasizes professional development, cross‑functional collaboration and high standards of operational excellence across its stores.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.