Sephora District Asset Protection Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Develop and execute district-wide asset protection strategies to reduce shrink and drive sustainable operational improvement
• Identify and resolve safety and profit risks in partnership with store and corporate leadership, providing focused support to high-shrink and high-risk locations
• Recruit, hire, train, and lead Asset Protection Partners across the district, fostering a culture of accountability, learning, and performance
• Design and deliver training programs for Asset Protection Partners and store teams focused on safety, shrink reduction, audits, and asset protection best practices
• Conduct regular store visits, audits, and assessments to ensure adherence to asset protection standards, policies, and procedures
• Lead and oversee investigations into shrink, internal theft, fraud, and criminal activity with ethical and compliant execution
• Utilize exception-based reporting and analytical tools to identify trends and mitigate internal and external theft
• Ensure asset protection systems including CCTV, alarms, and locking mechanisms are operational, maintained, and properly utilized
• Build strong relationships with law enforcement, mall security, property management, and retail industry partners to support Organized Retail Crime initiatives
• Partner closely with Store Leadership, Human Resources, and corporate teams to ensure effective resolution of asset protection matters
• Demonstrate Sephora values in all work and interactions, including Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

Qualifications

• Minimum 5 years of asset protection or loss prevention experience in a multi-unit retail environment or equivalent leadership role
• Proven experience handling sensitive and confidential asset protection matters with discretion and integrity
• Demonstrated ability to navigate emergencies and high-risk situations effectively
• Strong ability to build, coach, and lead proactive asset protection teams
• Excellent verbal and written communication skills, including experience presenting to senior leadership
• Highly effective business partner with store leadership and cross-functional teams
• Ability to analyze data and trends to drive informed risk mitigation strategies
• Effective decision-making in complex and fast-paced situations
• Strong organizational, planning, and time management skills
• Ability to develop clear, concise plans, policies, and procedures
• Working knowledge of asset protection applications, retail store systems, and Microsoft Office
• Strong interviewing capabilities; Wicklander-Zulawski certification or other formal behavioral interview training preferred
• Understanding of criminal and civil law as it applies to the retail environment
• Ability to travel approximately 75%, including local, overnight, and out-of-town travel
• Ability to work in a fragrance-filled retail environment

Skills

Experience

Minimum 5 years of asset protection or loss prevention experience in a multi-unit retail environment or equivalent leadership role, with proven expertise in handling sensitive and confidential matters, navigating emergencies, and leading cross-functional teams in complex situations.

Workplace

Compensation

The base compensation for this position ranges from USD 105,570 to USD 118,000 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance (fully covered); 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan; PTO and protected leave; training, development, and tuition reimbursement; 30% merchandise discount; free product and gratis opportunities; flash sale discounts on LVMH brand products; free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse; volunteer and donation matching

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.