Sephora District Asset Protection Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Develop and execute districtwide asset protection strategies to reduce shrink and improve operations sustainably.
• Identify and resolve safety and profit risks with store and corporate leadership, providing focused support to high-shrink and high-risk locations, including Extreme Shrink 2.0 stores.
• Recruit, hire, train, and lead district Asset Protection Partners, fostering accountability, learning, and strong performance.
• Design and deliver training for Asset Protection Partners and store teams on safety, shrink reduction, audits, and asset protection best practices.
• Conduct regular store visits, audits, and assessments to ensure compliance with asset protection standards, policies, and procedures.
• Lead and oversee investigations into shrink, internal theft, fraud, and criminal activity with ethical, discreet, and compliant practices.
• Use exception-based reporting and analytical tools to identify trends and mitigate internal and external theft.
• Ensure asset protection systems, including CCTV, alarms, and locking mechanisms, are operational, maintained, and properly used.
• Build relationships with law enforcement, mall security, property management, and retail industry partners to support Organized Retail Crime initiatives.
• Partner with Store Leadership, Human Resources, and corporate teams to resolve asset protection matters effectively.
• Demonstrate Sephora values in all work and interactions: Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
• Travel approximately 75%, including local, overnight, and out-of-town travel; attend asset protection meetings and conferences.

Qualifications

• At least 5 years of asset protection or loss prevention experience in a multi-unit retail environment, or equivalent leadership experience.
• Proven ability to handle sensitive and confidential asset protection matters with discretion and integrity.
• Ability to navigate emergencies and high-risk situations effectively.
• Strong ability to build, coach, and lead proactive asset protection teams.
• Excellent verbal and written communication skills, including experience presenting to senior leadership.
• Highly effective business partnership with store leadership and cross-functional teams.
• Ability to analyze data and trends to develop informed risk-mitigation strategies.
• Effective decision-making in complex, fast-paced situations.
• Strong organizational, planning, and time-management skills.
• Ability to develop clear, concise plans, policies, and procedures.
• Working knowledge of asset protection applications, retail store systems, and Microsoft Office.
• Strong interviewing capabilities; Wicklander-Zulawski certification or other formal behavioral interview training preferred.
• Understanding of criminal and civil law as it applies to the retail environment.
• Ability to work in a fragrance-filled retail environment.

Skills

Experience

At least 5 years of asset protection or loss prevention experience in a multi-unit retail environment, or equivalent leadership experience.

Compensation

The base compensation for this position ranges from USD 93,200 to USD 110,675 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance; 401(k) with 4% match; FSA and HSA programs; student debt retirement plan with student loan payments qualifying for the 401(k) match; PTO, flexibility, and protected leave; training, development, and tuition reimbursement; 30% discount on merchandise and services; free products or gratis and flash-sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.