Sephora District Asset Protection Manager

About Sephora

Sephora is a global beauty retailer and part of the LVMH group, known for its curated selection of cosmetics, fragrance, and skincare brands and for pioneering a client‑centric retail experience. As an LVMH maison, Sephora combines entrepreneurial retail culture with the resources and high standards of a leading luxury conglomerate.

Role & Responsibilities

• Design and implement districtwide asset protection strategies to reduce shrink and sustain operational improvements across multiple retail locations.
• Identify, assess and remediate safety, profit and fraud risks through targeted interventions and support to high‑shrink or high‑risk stores, including Extreme Shrink 2.0 locations.
• Recruit, onboard, coach and lead a district team of Asset Protection Partners, fostering accountability, continuous learning, and performance excellence.
• Develop and deliver training programs for store teams and Asset Protection Partners on safety, audits, shrink reduction and investigative best practices.
• Conduct regular store visits, audits and assessments to ensure compliance with asset protection policies, procedures and systems.
• Lead and oversee investigations into shrink, internal theft, fraud and criminal activity with discretion and adherence to legal and company standards.
• Leverage exception‑based reporting and analytics to surface trends and drive proactive mitigation strategies.
• Ensure functionality and correct use of asset protection systems (CCTV, alarms, locking mechanisms) and coordinate maintenance as required.
• Cultivate relationships with law enforcement, mall security, property management and industry partners to support Organized Retail Crime (ORC) initiatives.
• Collaborate cross‑functionally with Store Leadership, Human Resources and corporate teams to resolve asset protection matters and inform policy development.

Qualifications

• Minimum 5 years of asset protection or loss prevention experience in a multi‑unit retail environment or equivalent leadership role.
• Proven investigative experience handling sensitive theft, fraud and criminal matters with integrity and discretion.
• Demonstrated crisis management experience and ability to lead effectively in high‑risk or emergency situations.
• Strong leadership capability with experience hiring, developing and managing front‑line asset protection teams.
• Proficiency in data analysis and use of exception‑based reporting to inform risk mitigation strategies.
• Working knowledge of criminal and civil law as it pertains to retail loss prevention; experience engaging with law enforcement.
• Ability to travel approximately 75% for local, overnight and out‑of‑town visits and to attend meetings and conferences.
• Excellent verbal and written communication skills, including experience presenting to senior leadership.
• Preferred: formal behavioral interview training or certification (e.g., Wicklander‑Zulawski).

Skills

Experience

Minimum five years of progressive asset protection or loss prevention experience within a multi‑unit retail environment, with proven leadership of district or regional teams and demonstrated investigative expertise.

Education

Bachelor’s degree preferred or equivalent combination of education and relevant professional experience in loss prevention, criminal justice, or a related field.

Workplace

Compensation

The base compensation for this position ranges from USD 99,025 to USD 110,675 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA/HSA; Student Debt Retirement plan enabling 401(k) match; PTO and protected leave; tuition reimbursement; 30% employee discount, product gratis and LVMH flash sale privileges; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client‑centric retail culture that values diversity, innovation and expertise. Employees are encouraged to develop expertise and advance through structured learning and cross‑functional collaboration within the wider LVMH ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.