Sephora Director of Engineering, Digital Experiences

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Location
USA
└California
└San Francisco
Employment
Full-Time
Seniority
Director
Compensation
$253,440–281,600/year
Posted
Mar 26, 2026

About Sephora

Sephora is a global beauty retailer known for its expansive portfolio of prestige brands, innovative retail concepts, and strong omnichannel presence. As part of the LVMH family, Sephora combines luxury-group resources with a fast-moving, digitally driven culture focused on product discovery, personalization and customer experience.

Sephora — Director of Engineering, Digital Experiences (San Francisco). Lead personalization and AI-driven commerce to scale consumer digital experiences.

Role & Responsibilities

  • Lead design, delivery and scaling of Sephora’s personalization and agentic commerce initiatives across all digital touchpoints.
  • Architect modular, real-time systems with an emphasis on production reliability using cloud-native patterns and modern frontend frameworks.
  • Operationalize AI-driven experiences—assistants, guided selling, contextual recommendations—and partner with AI/ML and GenAI teams to improve inference quality and model performance.
  • Drive engineering practices that embed AI-assisted development tools and champion continuous learning, experimentation and innovation.
  • Define and own measurable business outcomes (engagement, conversion, AOV, personalization accuracy, experimentation velocity) and translate them into engineering priorities.
  • Recruit, mentor and lead an inclusive, high-performing engineering organization aligned with product and marketing stakeholders.

Qualifications

  • 10+ years of engineering experience with demonstrated leadership scaling consumer-facing digital platforms.
  • Proven expertise in personalization, recommendation systems or data-driven customer experiences.
  • Hands-on technical knowledge of modern frontend frameworks, cloud-native architectures, event-driven systems and real-time data pipelines.
  • Practical experience collaborating with AI/ML teams and deploying AI- or GenAI-enabled solutions.
  • Track record of building inclusive teams and fostering a culture that balances speed, innovation and operational excellence.
  • Ability to operate as both a hands-on engineering leader and a strategic partner to cross-functional stakeholders.

Skills

Azure React GraphQL Databricks TypeScript Claude Code AI/ML GenAI LLMs agent-based systems agentic commerce recommendation engines event-driven systems real-time data pipelines guided selling

Experience

Senior engineering leader with a minimum of ten years building and scaling digital platforms, including hands-on delivery of personalization or recommendation systems and collaboration with AI/ML teams to productionize models and AI-driven experiences.

Education

Bachelor’s degree in Computer Science, Engineering or related field, or equivalent practical experience.

Workplace

This position is based in San Francisco, California, USA.

Compensation

The base compensation for this position ranges from USD 253,440 to USD 281,600 per annum.

Benefits

Medical, dental and vision coverage; company-paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan; PTO and protected leave; training and tuition reimbursement; 30% merchandise discount and product gratis; mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching.

Culture

Sephora cultivates a diverse, inclusive and innovation-oriented workplace that blends the entrepreneurial energy of a digital-first retailer with the resources of the LVMH group. Teams are collaborative, consumer-centric and focused on delivering personalized experiences at scale while prioritizing belonging and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Engineering, Digital Experiences», «Director of Digital Engineering», «Director, Personalization Engineering», «Engineering Director — Consumer Digital Experience», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.