Sephora Director, Insights & Analytics

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Lead the development and execution of sales forecasting strategies and methodologies to support planning, budgeting, and business growth initiatives
• Translate sales performance data into actionable insights on key business drivers including traffic, conversion, promotions, product launches, marketing initiatives, and competitive activity
• Deliver executive-ready insights that inform commercial, promotional, loyalty, and client engagement strategies
• Develop analytical frameworks that measure business performance, incrementality, and the impact of strategic initiatives on revenue and profitability
• Lead market share, competitive intelligence, pricing, and performance analyses to identify growth opportunities and inform key business decisions
• Define the vision, roadmap, operating model, and strategic priorities for the Insights & Analytics function
• Build scalable analytics capabilities, reusable data assets, and automated reporting solutions to improve organizational decision-making
• Establish governance frameworks, prioritization processes, and trusted sources of truth to ensure consistency and operational efficiency
• Champion the strategic adoption of AI-powered analytics capabilities and partner with North American teams to scale innovative solutions
• Act as a trusted advisor and strategic thought partner to senior leaders across Canada and North America, influencing decisions through data-backed insights and executive-level storytelling
• Lead, mentor, and develop a high-performing analytics team while fostering a culture of accountability, collaboration, innovation, and continuous learning

Qualifications

• 10+ years of progressive experience in analytics, business intelligence, consulting, market research, or related disciplines, including 5+ years leading high-performing analytics teams
• Bachelor's degree in Data Science, Analytics, Economics, Statistics, Business, or a related field (MBA or Master's degree preferred)
• Proven ability to translate complex data into compelling insights and actionable recommendations that influence executive decision-making
• Demonstrated experience building, scaling, and evolving analytics capabilities in retail, ecommerce, consumer goods, or other fast-paced, customer-centric environments
• Track record of leading cross-functional initiatives and driving alignment across diverse, geographically dispersed stakeholder groups
• Advanced technical expertise in SQL, data modelling, business intelligence platforms, and data visualization tools such as Tableau
• Advanced proficiency in Excel and PowerPoint with the ability to communicate insights effectively to executive audiences
• Experience working with market intelligence and industry data sources such as Circana, Nielsen, NPD/IRI, or equivalent platforms
• Strong business acumen with the ability to navigate ambiguity, balance competing priorities, and make sound decisions in complex, dynamic environments
• Experience leveraging competitive, market, customer, and operational data to identify strategic opportunities and shape business direction

Skills

Experience

15+ years of combined experience in analytics, business intelligence, financial planning, or consulting, with at least 5 years in a senior leadership role overseeing analytics functions and teams. Demonstrated success in retail, luxury consumer goods, or ecommerce environments. Proven ability to drive organizational transformation through data-driven initiatives and to influence C-suite strategy.

Education

Bachelor's degree in Data Science, Analytics, Economics, Statistics, Business Administration, or a related quantitative field is required. An MBA or Master's degree in a related discipline is considered a significant asset.

Workplace

Compensation

The base compensation for this position ranges from CAD 148,600 to CAD 185,800 per annum.

Benefits

30% discount on all Sephora merchandise and services, RRSP matching, hybrid work schedule, flexible vacation and flex days, maternity and paternity leave, comprehensive healthcare coverage including medical, dental, vision, life, and disability insurance, Well-Being@Sephora program supporting mental, financial, physical, and social wellness, Employee Assistance Program, 24/7 access to mental health resources via Dialogue, volunteer and donation matching programs, access to LVMH group training and development programs.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.