Sephora Director, HR Business Partner, Retail Operations
- Location
- RemoteUnited StatesUSA
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $150,705–201,000/year
- Department
- Human Resources, People & Culture
- Posted
- Sep 17, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Director, HR Business Partner, Retail Operations at Sephora (Remote, USA). Lead HR team across multi-site East Coast retail; $150.7K–$201K annual.
Role & Responsibilities
- Lead, coach, develop, and inspire a team of HR Business Partners, establishing clear expectations for strategic business partnership and execution
- Establish team capability in organizational effectiveness, talent strategy, workforce planning, data-driven decision making, and business acumen
- Serve as a trusted advisor to Retail Operations leaders, developing and implementing people strategies that drive business performance and organizational effectiveness
- Assess organizational health, identify workforce risks, and develop actionable solutions aligned with business priorities
- Protect and strengthen Sephora's culture by promoting leadership behaviors aligned with company values and fostering inclusive, high-performing environments
- Provide candid coaching and feedback to leaders while maintaining strong partnerships and influencing key business decisions through data and workforce insights
- Collaborate across Retail Operations, Talent Acquisition, Employee Relations, Learning & Development, and corporate functions to ensure alignment of HR practices
- Support organizational changes and initiatives that enhance employee experience and business effectiveness
- Leverage AI-enabled tools responsibly to improve insight generation, streamline HR processes, and scale consistent support
- Develop future HR leaders through coaching, feedback, development planning, and stretch opportunities
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field
- 10+ years of progressive HR Business Partner experience supporting senior leaders in complex, multi-unit, or geographically dispersed organizations
- 3+ years of people leadership experience leading, coaching, and developing HR professionals
- Demonstrated experience translating business priorities into people strategies that improve organizational effectiveness, leadership capability, and talent outcomes
- Strong working knowledge of employee relations, employment law, compliance, talent management, organizational design, change management, and HR operating practices in retail or multi-site environments
- Advanced HR certification such as SPHR, SHRM-SCP, or comparable qualification preferred
Skills
Experience
10+ years of progressive HR Business Partner experience supporting senior business leaders in complex, multi-unit, or geographically dispersed retail or enterprise environments. 3+ years of people leadership experience including leading, coaching, and developing HR professionals. Demonstrated success translating business priorities into people strategies that improve organizational effectiveness, leadership capability, workforce planning, engagement, and retention.
Education
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required. Advanced degree preferred.
Workplace
This position is based in Remote, United States, USA.
Compensation
The base compensation for this position ranges from USD 150,705 to USD 201,000 per annum.
Benefits
Medical, dental, and vision coverage; disability and life insurance fully covered; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan; PTO and protected leave; 30% employee discount on merchandise and services; free product and gratis opportunities; flash sale discounts on LVMH brand products; free mental health coaching with 24/7 Modern Health access; financial coaching with Financial Finesse; volunteer and donation matching; tuition reimbursement; training and development opportunities
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior HR Business Partner, Retail», «Director of Human Resources, Retail Operations», «HR Strategy Director, Multi-Site Retail», «Regional HR Operations Director», «Retail HR Leadership Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.