Sephora Digital Client Activation Project Assistant (Apprenticeship)

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Location
France
└Île-de-France
└Neuilly‑sur‑Seine
Employment
Internship
Seniority
Intern
Posted
Mar 30, 2026

About Sephora

Sephora is a leading global beauty retailer and a member of the LVMH group, recognised for its wide brand portfolio and innovation in retail and digital experiences. The company emphasizes diversity, creativity and high-touch customer service while investing in employee development across commercial, digital and operational disciplines.

Sephora — Neuilly‑sur‑Seine: Digital Client Activation Project Assistant (Apprenticeship). 12‑month alternance starting Sept 2026 in E‑commerce operations.

Role & Responsibilities

  • Support the E‑commerce Operations team in planning and executing client activation campaigns across web and mobile (Sephora Box, gifting, live‑commerce, promotional mechanics).
  • Coordinate cross‑functional stakeholders and external vendors (Offer, Supply Chain, Studio, Category Managers, marketing and web animation teams) to deliver campaign assets and ensure on‑time publication.
  • Manage configuration and publishing of promotional content, games and offers on site and app, including vendor briefs, offer parametrization and visual production follow‑up.
  • Monitor and analyse campaign performance (sell‑through, revenue, average order value, drive‑to‑app, incremental sales) and produce regular reporting and actionable insights.
  • Drive operational execution for sample distribution, packaging/unboxing initiatives and omnichannel activations in collaboration with Supply Chain and Category Management.
  • Define and document best practices, identify performance gaps versus commercial plans, and contribute to forecasting and plan validation for upcoming months.
  • Provide operational reinforcement during peak periods by programming animations and visibilities on the Sephora app.

Qualifications

  • Currently enrolled in a Master’s programme at a business school (alternance/apprenticeship candidate).
  • Highly organised, rigorous and adaptable with strong project‑management capabilities.
  • Analytical mindset with the ability to synthesise data and produce concise reporting.
  • Creative sensibility and curiosity for digital content, web trends and new technologies.
  • Excellent interpersonal skills and the ability to collaborate effectively across functions.
  • Good command of French and English (spoken and written).

Skills

Project coordination for digital campaigns E‑merchandising and online merchandising implementation Campaign performance analysis and reporting Vendor briefings and external agency coordination Content production follow‑up (visuals, briefs, publishing workflows)

Experience

Beginner level — open to current Master’s students. Prior internships in e‑commerce, digital marketing, retail operations or campaign management are advantageous but not required.

Education

Enrolled in a Master’s degree (business school or equivalent) and eligible for a 12‑month alternance/apprenticeship.

Workplace

The successful candidate will be located in Neuilly‑sur‑Seine, Île-de-France, France, with easy access to Paris.

Culture

Sephora fosters an inclusive, fast‑paced and creative workplace where teamwork and diversity are celebrated. As part of LVMH, the brand combines entrepreneurial retail energy with structured development opportunities for employees across digital, commercial and operational functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E‑commerce Activation Assistant (Apprenticeship)», «Web & App Campaign Assistant», «Customer Engagement Project Assistant», «Digital Merchandising Assistant», «Client Experience Activation Coordinator (Apprenticeship)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.