Sephora Digital Asset Management Systems Technologist

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Manage the day-to-day operation of Adobe Experience Manager Assets, including user onboarding and offboarding, platform support, access management, issue resolution, and technical troubleshooting.
• Maintain and optimize automations, scripts, and agentic AI workflows that improve digital asset creation, enrichment, management, and distribution.
• Conduct metadata and tagging quality assurance, including troubleshooting automated and AI-enabled tagging capabilities.
• Serve as a primary point of contact for DAM users and technical partners, diagnosing issues and developing sustainable solutions.
• Independently design, build, test, implement, and optimize integrations across Adobe Experience Manager Assets, SharePoint, and Sephora’s broader MarTech ecosystem.
• Develop custom integrations and automated data pipelines using REST APIs, GraphQL, authentication protocols, JSON, webhooks, SQL, Python, or comparable technologies.
• Lead discovery with Marketing, Technology, and other cross-functional teams, translate business requirements into technical designs, and deliver end-to-end workflow solutions.
• Use SQL and other analytical tools to query usage and adoption data, define key performance indicators, and measure DAM technology effectiveness and efficiency.
• Build reports and dashboards, analyze platform performance, identify trends, and translate findings into recommendations that support strategic decisions.
• Identify opportunities to apply AI, automation, and emerging technologies to reduce manual work and improve connectivity across Sephora’s digital systems.
• Develop and maintain technical documentation, platform guidelines, governance standards, and workflow best practices.
• Create and deliver training programs that increase user proficiency, promote consistent processes, and strengthen adoption of DAM technologies.
• Apply Agile methodologies and technical project-management practices to prioritize work, manage dependencies, and deliver scalable solutions.

Qualifications

• 3–5 years of experience managing a complex, integrated Digital Asset Management platform; experience with Adobe Experience Manager Assets as a Cloud Service is preferred.
• 3–5 years of experience in technology, digital innovation, interactive development, or a related field, preferably in retail, consumer products, or a digital agency.
• 3–5 years of hands-on experience writing SQL to query, join, analyze, and report on data across multiple systems.
• Experience building system integrations using REST APIs, including authentication, JSON, and webhooks.
• Experience scripting or automating processes using Python or a comparable programming language.
• Familiarity with Adobe Experience Manager Assets APIs or GraphQL is a strong plus.
• Working knowledge of data-pipeline and ETL concepts, including moving DAM content and metadata into downstream systems such as web, product information management, e-commerce, or SharePoint platforms.
• Experience using Git or another version-control system, and the ability to create and maintain clear technical documentation.
• Ability to independently scope, build, test, troubleshoot, and optimize technical solutions with minimal oversight.
• Strong understanding of Agile methodologies and technical project-management practices.
• Solution-oriented approach, with the ability to evaluate complex problems and develop thoughtful, innovative, and scalable solutions.
• Interest in design and user experience, with an eye for aesthetics, usability, and performance.
• Strong verbal, written, presentation, organizational, and planning skills.
• Ability to explain technical concepts clearly to technical and nontechnical audiences.
• Collaborative approach and demonstrated ability to build cross-functional relationships, influence partners, and create alignment across all organizational levels.
• A bachelor’s degree or equivalent education and professional experience is preferred.

Skills

Experience

3–5 years managing a complex, integrated Digital Asset Management platform; 3–5 years in technology, digital innovation, interactive development, or a related field; and 3–5 years of hands-on SQL experience.

Education

Bachelor’s degree or equivalent education and professional experience preferred.

Compensation

The base compensation for this position ranges from USD 117,895 to USD 131,765 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance; 401(k) with a 4% match; FSA and HSA programs; Student Debt Retirement plan with eligible student loan payments counting toward the 401(k) match; PTO, flexibility, and protected leave; training, development, and tuition reimbursement; 30% discount on merchandise and services; free product or gratis opportunities; flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; volunteer and donation matching. Employees may also be eligible for bonuses.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.